Re: Number Transfer Center
Re: Number Transfer Center
Hi,
I have a port in progress. I tried the app and it said:
Check VOIPo Transfer Status
No porting information found matching email and number entered.
Please contact VOIPo Support for more information.
I've reopened a ticket for requesting porting status. Is my port stuck or is there an issue with the app?
Thanks
Re: Number Transfer Center
Quote:
Originally Posted by
Dave_N
I have a port in progress. I tried the app and it said:
Check VOIPo Transfer Status
No porting information found matching email and number entered.
Please contact VOIPo Support for more information.
I'm in the same boat and get the same results. I assumed it was because my port was initiated before this app went online.
Re: Number Transfer Center
If it's an older port (before 3/1) it likely will not be in there.
With that being said if you do have a pending port that's not complete and it's NOT showing up in there, go ahead and contact support just to verify its status.
Re: Number Transfer Center
Just to confirm, it is an older port.
Re: Number Transfer Center
Quote:
Originally Posted by
Dave_N
Just to confirm, it is an older port.
Same here.
Re: Number Transfer Center
My port was completed a couple of months ago, but, the status of Step 3 says its "scheduled" to complete, but doesn't actually tell me its a done deal.
Step #1 - Send Copy of LOA & Bill: Received on 01-05-2009
Step #2 - VOIPo Submits Request: Submitted on 01-05-2009
Step #3 - Port Accepted and Finalized: Scheduled to complete on 01-21-2009
Re: Number Transfer Center
Quote:
Originally Posted by
Vumes
My port was completed a couple of months ago, but, the status of Step 3 says its "scheduled" to complete, but doesn't actually tell me its a done deal.
Step #1 - Send Copy of LOA & Bill: Received on 01-05-2009
Step #2 - VOIPo Submits Request: Submitted on 01-05-2009
Step #3 - Port Accepted and Finalized: Scheduled to complete on 01-21-2009
Yeah, currently Step #3 would read like the above regardless if the date has been passed or not. We'll switch the way this reads around to make it a bit more intuitive if your port has completed.
Re: Number Transfer Center
Quote:
Originally Posted by
Dave_N
Just to confirm, it is an older port.
And for those scoring at home, my port is complete.