Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
markbet
To answer your question above, IT IS A NIGHTMARE. I am fast finding out, Voip service is not for everyone, especially if you are technically challenged, and that is me.
i'd have to say that is fair. VOIP is a technology, not a solution. if you want/expect plug/play this may not be for you. i think it's to a point where most people make it work but the challenges will vary from person to person.
i just hate to see people compare voip to standard land line as if it's the same.
very different.
Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
iceberg
i'd have to say that is fair. VOIP is a technology, not a solution. if you want/expect plug/play this may not be for you. i think it's to a point where most people make it work but the challenges will vary from person to person.
i just hate to see people compare voip to standard land line as if it's the same.
very different.
You are correct...it's not the same and neither is the price.
In terms of reliability, a land line is the best, but that doesn't mean it is without its problems as well.
Just the other day, a number of people had their ATT lines go down and they got the usual recording that said.."will be fixed by 6pm tomorrow."
However, some of us are just lucky. I have no land line and have had voip for more than 7 years. Except for an occasional blip, the quality for me is on a par with POTS.
Of all the VOIP companies I tried, without question VOIPo has been by far the best and I've been with them since the beta testing days.
Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
burris
You are correct...it's not the same and neither is the price.
In terms of reliability, a land line is the best, but that doesn't mean it is without its problems as well.
Just the other day, a number of people had their ATT lines go down and they got the usual recording that said.."will be fixed by 6pm tomorrow."
However, some of us are just lucky. I have no land line and have had voip for more than 7 years. Except for an occasional blip, the quality for me is on a par with POTS.
Of all the VOIP companies I tried, without question VOIPo has been by far the best and I've been with them since the beta testing days.
there's 2 reasons i went with VOIPo. 1st of course being price. to go from almost $60 s month to under $6? fu-get-about-it. : ) after that, it's hostgator.
i've been running an online radio station for over a decade and trust me, i've run through my share of providers. most took my money and were "ok" but when i ran into issues - i ran into issues to be sure. i avoided hostgator at first cause everyone else was cheaper, like most would do. finally in a fit of virtual rage from a previous provider and their BS, i gave hostgator a shot.
their support is to be blunt, the best in the business. the people i've talked to cared, followed up and even when my issue was not their direct problem, they still worked with me to get it resolved and ensured i knew what i needed to move forward. there was my price difference.
how difficult was it to setup VOIPo? take a small adapter, plug it into my wireless adapter, plug my phone in it and it worked. the only issue is no caller ID coming through but given the support track record, that will be resolved shortly and i'll be fine. i notice zero difference in quality and i flat out LOVE the fact i can block numbers online and shut off tele-marketers that i could never easily do under AT&T.
so to anyone who may get frustrated setting this up - remember this is a very different technology giving you very familiar results. the swap for most will be flawless and easy. for some, a few bumps and for a few, maybe a few more. i've been in computer customer support for almost 20 years so its second nature to me. but even for someone who's not tech savvy, hang in there and trust the support to get you through. they will.
iceberg
Re: Disappointed and Why I Cannot Recommend VOIPO
Other than the financial backing of Hostgator, what do they have to do with Voipo? Or VoIP phone service in general?
Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
wingsohot
Other than the financial backing of Hostgator, what do they have to do with Voipo? Or VoIP phone service in general?
I agree with your post.
I do want to clarify the HostGator bit though so there's no confusion. We have a great relationship with HostGator and promote each other's services, but there is no financial connection between the two companies. My business partner is the founder of HostGator and he has a passive stake in VOIPo. Beyond that, there's no financial connection.
HostGator was recently sold to an investment group so my business partner and I are no longer involved with it. Even though HostGator was sold, the two of us still personally own VOIPo and I plan to keep growing it for years to come.
Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
VOIPoTim
I agree with your post.
I do want to clarify the HostGator bit though so there's no confusion. We have a great relationship with HostGator and promote each other's services, but there is no financial connection between the two companies. My business partner is the founder of HostGator and he has a passive stake in VOIPo. Beyond that, there's no financial connection.
HostGator was recently sold to an investment group so my business partner and I are no longer involved with it. Even though HostGator was sold, the two of us still personally own VOIPo and I plan to keep growing it for years to come.
tim - thanks for the update. i hope the investment company doesn't let things slip on hostgator. : )
my issue so far is in the no caller id thread. from what i can tell another adapter would fix it? i have an AT&T dect 6 phone and heck, would just buy a new 4 piece set if it would fix it too if i knew what would work with the adapter i have. then i also see a push to my adapter could also fix it after resetting it.
just miss that feature a ton and now never answer cause a lot of my calls are junk calls. thankfully i can filter those out online so they just go away in time. :)
Re: Disappointed and Why I Cannot Recommend VOIPO
Quote:
Originally Posted by
iceberg
tim - thanks for the update. i hope the investment company doesn't let things slip on hostgator. : )
my issue so far is in the no caller id thread. from what i can tell another adapter would fix it? i have an AT&T dect 6 phone and heck, would just buy a new 4 piece set if it would fix it too if i knew what would work with the adapter i have. then i also see a push to my adapter could also fix it after resetting it.
just miss that feature a ton and now never answer cause a lot of my calls are junk calls. thankfully i can filter those out online so they just go away in time. :)
Support should be able to fix your Incoming Caller ID issue with a firmware update. They will set it up and then once you reboot your adapter it'll update. I replied with more details in your other thread.