Re: VOIPo BETA Ending Today
My purchases are linked.
I thought the one date seems older - they were to be updated?
734-437-xxxx Renew 07-15-2009
352-399-xxxx Renew 09-09-2009
BTW I really like the format of https://billing.voipo.com/
Quote:
The only thing that'll happen is that sometime next week you'll notice your renewal date being bumped up as if ordered on 10/1.
Re: VOIPo BETA Ending Today
All my items show up now, but a couple of the DID's listed are not mine. I have sent an email to support.
Re: VOIPo BETA Ending Today
Quote:
Originally Posted by
usa2k
My purchases are linked.
I thought the one date seems older - they were to be updated?
734-437-xxxx Renew 07-15-2009
352-399-xxxx Renew 09-09-2009
BTW I really like the format of
https://billing.voipo.com/
mine look proper:
703-651-xxxx Next Due Date: 10/01/2009
703-723-xxxx Next Due Date: 10/01/2009
Re: VOIPo BETA Ending Today
On monthly terms is my credit card charged automatically or do I need to log in and do it manually? :D
Re: VOIPo BETA Ending Today
For those of you with discrepancies, don't worry. Just send in a ticket and it'll get fixed tomorrow. There are a ton of accounts and since these were manually linked, there are bound to be some errors.
If you haven't checked your billing account, please do so even if you think it's likely not going to have a problem.
Re: VOIPo BETA Ending Today
I was a bit surprised to find some discrepancies with mine--some of the DID numbers were incorrect, even though they had been right before. Not a big deal, ticket sent. :)
EDIT: BTW, I checked my email account AFTER posting this message, and I found that my account had been fixed within an hour of my submitting the ticket.
Re: VOIPo BETA Ending Today
A common discrepancy you might (currently) encounter is your billing system listing one of your associated numbers multiple times in the itemized list. Please note that this is a discrepancy only in the visual representation of your account within billing. As long as your VOIPo account is linked with one of your associated numbers, the billing system is 'correctly' synced on our end. With that said, please continue to submit tickets regarding any inconsistencies (or visual issues) associated with this manual sync of the user billing accounts, and we will quickly iron them out!
Re: VOIPo BETA Ending Today
Quote:
Originally Posted by
voxabox
mine look proper:
703-651-xxxx Next Due Date: 10/01/2009
703-723-xxxx Next Due Date: 10/01/2009
Me too now!
Re: VOIPo BETA Ending Today
Quote:
Originally Posted by
chpalmer
On monthly terms is my credit card charged automatically or do I need to log in and do it manually? :D
It's automatic.