Helpdesk

I just deleted all the useless ticket categories in the helpdesk that were put in there when it was installed...still not sure why that was done.

There are now 4 options if you submit a ticket online instead of e-mailing it.

Sales
Support
Billing
Number Porting

I also removed all the non-essential fields like ATA Model, etc.

Sounds great for us, and for your people :)

Thanks Tim, much cleaner. We all know getting the little things fixed can be a pain.