When I founded VOIPO over 13 years ago, I set out to create a new kind of telephone company..not just from a technology standpoint, but also from a customer service standpoint.
Recently, we've...
Type: Posts; User: VOIPoTim
When I founded VOIPO over 13 years ago, I set out to create a new kind of telephone company..not just from a technology standpoint, but also from a customer service standpoint.
Recently, we've...
Thank you for your feedback. We will continue to provide the best service we can at the best pricepoint we can. We periodically review all feedback and UI suggestions. We will consider your...
We have programmers that handle a little of everything. Right now, we have a backlog of projects pending and we have to prioritize projects.
We do take all feedback and ideas and all them to...
It's still something we are interested in adding to the service.
This change was actually made intentionally because many devices and browsers were trying to auto-login/auto fill in those fields when people visited the main website. This was becoming more and...
We can add this to our suggestion list for future consideration. We're always open to ideas to consider for the future.
This should work just fine.
Just contact our support team and it should be an easy fix. It sounds like your payment method for the open invoice just needs to be set to credit card or PayPal depending on what you want to use. ...
I'm right here. :)
We're always working every day to improve our service, add new features, roll out new services, and provide the best customer experience we can.
If you are having specific...
Static is usually an ATA going bad, a phone going bad, or something with wiring/connection from ATA to phone since it's an analog type of noise. If you are using house wiring, try connecting...
There shouldn't be anything different about those calls. If you open a ticket with the examples, we can check the logs to see if anything strange is happening with them. It's possible it's...
Please open a ticket and support can look at the logs to see what's going on and resolve.
This is still in the pipeline for further consideration, but is not currently under development.
Glad to hear that it's working well for you.Thank you for your business!
Brandon is still our CTO and this is on his list, but unfortunately he's been a little backlogged. I'm going to direct him to this thread to see if he can jump in and move it up on his list.I...
Do you have a ticket open on this? If not, please open one so our guys can get it ironed out.
Yes, it looks like the main Caller ID name fix did break the "custom" name in contacts. Our developers have a fix for this in place now and it should be pushed out later today or tomorrow. They're...
The issue with Caller ID that some of you were seeing should be resolved now. Please re-test now.
I'll talk to our team about posting more here to see if we can start posting about outages here as well.Only a small % of our customers use this forum so we don't typically post outage info here. ...
We had a hardware failure earlier this morning that was causing issues for some customers this morning. It has been resolved.
Sorry for the inconvenience.
We had a hardware failure earlier this morning that was causing issues for some customers this morning. It has been resolved.
The PBX platform has been very stable for a while now and it's one of our fastest growing offerings. We're still working on polishing things up and fixing issues as they come up (which is happening...
Sorry to hear you've had this issue. Wireless porting and VoIP porting are very different so sometimes there is confusion since there are some things wireless companies use in their databases that...
Please contact our support team at support @ voipo.com and we'll be happy to help.
HostGator is a different company so we can't speak for them. Here is a link to their hiring page which lists their current openings: ...