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Type: Posts; User: JacobsLive

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  1. Re: Long delay between dialing and call ringing, and dead air on some incoming calls.

    I have had similar problems over a year but worst in the last 6 months. I know it is not my network or my hardware because my friend whom I referred to VOIPO has same problem. Only way to restore...
  2. Sticky: Re: Mobile Softphone App on both iOS and Android available!

    Hello Ansextra, I am using iOS version (1.3.5 build 4B5C7) downloaded via the link provided in the beta page. May be settings are different if you are sung Android version. If you are using iOS, I am...
  3. Sticky: Re: Mobile Softphone App on both iOS and Android available!

    Glad to see some initiative from VOIPO finally!

    I started testing the App since yesterday. My initial response was 'wow' as my first call was lasted less than for a minute. Then I made further...
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    Re: SIP software & Text message

    Unfortunately, no idea! :( I also use Bria application on iOS with VOIPO which has a text capabilities. However, for now VOIPO text feature only works from its website. So ideally, the answer is NO,...
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    Re: Call forwarding

    I don't see such feature with VOIPO. I would suggest get a google voice number which is free. Then forward voipo calls to google voice. In google voice forward calls to your cellphone, where you have...
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    Re: Reboot HT-502 from control panel?

    Pick up the phone connected to the ATA and dial *** 99 9, you will hear a confirmation saying "rebooting"
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    Re: What ATA is currently shipping?

    Great to hear that Ansextra :) Yeah, they have the best customer support and I am surprised to see Cody is working this weekend too :) He helped me and my friend last week with some minor issues. I...
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    Re: What ATA is currently shipping?

    Since you were able to isolate the problem, I would suggest open a service ticket at service@voipo.com and explain the problem. They might be able to help you to reset the ATA or even send a...
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    Re: What ATA is currently shipping?

    No, you are not missing anything. It works same as HT702. In fact HT502 has a built in router too that HT702 is lacking.
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    Re: Testing the GXP2200

    Yes, I have been using this phone with VOIPO for couple of months now. It is really a nice phone with lot of customization options. Yes for some reason, it need both fields to be filled to...
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    Re: Using softphone app away from home?

    Yes, it is possible to use SIP applications on iPhones to use with VOIPO service. My preferred app is Bria, it is a paid app costs $7.99, but it is worthy. And yes, you can also receive calls on your...
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    Re: Using softphone app away from home?

    Most of the newgen Android phones has built in SIP phone. You will have to enter your sip credentials in the set up and you will be prompted each time when you make a call which line you need to use...
  13. Thread: At&t dsl

    by JacobsLive
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    Re: At&t dsl

    You can port your AT&T number to VOIPO and keep your DSL line active. I guess it is called "dry loop" services (DSL without Voice line), yet they will issue a local number to your account after the...
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    Re: Help setting up BRIA on iPhone 5S

    Are you are a BYOD customer for your Grandstream or is it provided by VOIPO?

    If it is provided by VIOPO I would suggest you open a ticket with support. I have a Grandstream 702 provided by VOIPO...
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    Re: Outgoing Faxing - E-mail

    I believe it is a Beta feature. In order to access this feature you need to login using account.voipo.com url.
  16. Re: Audio Intermittantly Blanks Out for VOIPO Call

    Glad to hear your problem is resolved and identified Zytel as the root cause to the problem.

    Regarding phone adapter not working as a router; this function might be oppressed in the adapter...
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    Re: Outgoing Faxing - E-mail

    Fax by email works as follows:

    - You authorize your email address to to send fax from the control panel.
    - send an email from the authorized email id to xxxxxxxxxx@fax.voipwelcome.com with the...
  18. Re: Audio Intermittantly Blanks Out for VOIPO Call

    You may try that. But again the source of internet connection to the voip adapter is through powerline adapter and the problem might not be solved by assigning static ip to voip adapter. Good luck.
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    Re: Voipo & Phonetray

    Well, I have not used Phonetray neither would never use. But I understand that it requires a fax/voice modem to work on a PC. Your pc fax/voice modem might not interacting correctly with voipo...
  20. Re: Audio Intermittantly Blanks Out for VOIPO Call

    No, it is not necessary to connect the adapter directly to the router provided that your network cable is typically less than 50' when connected directly to a router or have a powered switch feeding...
  21. Re: ATA and IP Telephone (Grandstream GXV3140)

    Yes it is possible. Please contact support to find out the number of allowed registrations and simultaneous calls allowed at the same time. (I forgot that information) I think it is 4 and 4, not sure.
  22. Re: Phone messages left on phone situation.....confused

    You are confused with your phone's built in voice message system and voipo's voicemail system. If you here a stutter tone when you pick up the phone, it means you have unheard messages in your voipo...
  23. Re: Desktop SIP Phone for Voipo that is easy to setup

    Yes "ymhee_bcex" is absolutely right. It all depends on your need and budget. Regarding second line configuration; I guess you just need to repeat the same credential as on line 1. It does work for...
  24. Re: Desktop SIP Phone for Voipo that is easy to setup

    Oops, my bad. It was not you, it was me who didn't pay attention.

    I would suggest getting multi line or single line (according to your requirement) Grandstream Voip phones as they are pretty...
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    Re: Hearing static on line

    I had static, clicking noise for the initial one or two minutes of call with HT702 provided by voipo. Now that I have pulled out HT702 and installed Grandstream GXP2200 I don't see that issue anymore.
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