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Type: Posts; User: GreenLantern

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  1. Re: Voipo early registration expiration issue, ongoing since approx Nov 2019

    Unfortunately, I have a lot of clients using devices that don't have an early re-register feature. So they are missing inbound calls on an ongoing basis.

    Voipo seems out of ideas. When I ask for...
  2. Voipo early registration expiration issue, ongoing since approx Nov 2019

    This issue is back again since around Nov 2019, and persisting as of today, Oct 21, 2020. Almost a year with no solution.

    What is happening is that device registrations are being expired by the...
  3. Re: Need to acquire an IP PBX and extensions phones

    Desktop Phones: Yealink T46 or T48 https://amzn.to/2R0Km8t

    Cordless Phones (if needed): Yealink W60P (starter kit) plus additional W56H (handsets) https://amzn.to/2QZXQ4r

    Cloud PBX:...
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    Re: Is VoIPo service down again?!

    Would like to see voipo make substantial changes to their network architecture.

    Currently, there are too many "single points of failure" that can bring their whole system down for extended periods...
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    Re: Anyone Alive in the reseller Forum?

    Voipo's network seems to be working better now. I still get occasional notifications from my server monitoring service that voipo is down, but usually not down longer than a few seconds. The...
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    Re: Anyone Alive in the reseller Forum?

    Another outage today Dec 17.

    All servers down for about 40 minutes.

    During that time, can't register devices, failover doesn't work, forwarding doesn't work, etc.

    Been pretty solid since...
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    Re: Anyone Alive in the reseller Forum?

    And just now both reseller servers went down again.

    Voipo replies, "we're not seeing any issues on our side."
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    Re: Anyone Alive in the reseller Forum?

    Stability is still a problem on the sip-b02 (chicago) server.

    My pbx graphs trunk connectivity every few minutes, and you can see Chicago server has been going up and down, almost daily, for the...
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    Re: Anyone Alive in the reseller Forum?

    Has not gone well.
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    Re: Finished 11th year with VoipO

    No, these aren't problems on our side... not router issues, nat issues, rtp issues, etc. Our clients sometimes have those, but deal with them on our own.

    These are voipo outages.

    If you are a...
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    Re: Finished 11th year with VoipO

    Man, I hate to rain on the sunshine post, but my experience has been very different.

    My first invoice was July 2010, so I'm at 9 years with Voipo.

    I have a reseller account, with over a...
  12. Re: BYOD registration issues causing incoming calls to fail

    What I've seen in the past, is their server time clocks get out of sync. So on their side, the registration expires early, like you said, by as much as a minute or more. Then your device...
  13. Re: Sporadic Failover Calls in the past couple of months

    yeah, ticket got escalated to Tim and Brandon. They seem to have sorted it out. Though if what you say about 2 seconds is true, that is still a problem in my mind.

    I agree it is frustrating that...
  14. Re: Sporadic Failover Calls in the past couple of months

    Yes. Looks like their clocks are off again, by almost a minute. So registrations are expiring early, causing inbound calls to failover.

    Outbound calls work, because they open connection at...
  15. Thread: No Ring

    by GreenLantern
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    Poll: Re: No Ring

    I don't think voipo offers an 8 port device.

    This forum is great for getting tips from other users, but I think your case is beyond that.

    You probably need to open a support ticket to speak...
  16. Thread: No Ring

    by GreenLantern
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    Poll: Re: No Ring

    I didn't see it mentioned previously that you have 2 ATAs. Make sure all the registrations are using different ports, or they can conflict and you'll get a variety of errors.

    Try using each ATA...
  17. Thread: No Ring

    by GreenLantern
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    Poll: Re: No Ring

    No, not really. NAT was created to artificially add more IP addresses, since IPv4 is running out quickly.

    One can argue that NAT adds a layer of "obfuscation" (difficulty by complexity), but NAT...
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    Re: Net Neutrality

    yeah, it's a pretty big deal. could really screw some smaller services.
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    Re: When Will It Get Out of Beta?

    I've been using voipo for over 7 years. Plenty of bugs and outages, but it is definitely live.

    I think the "beta" tag is more of a disclaimer they use for when something breaks (which happens all...
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    Re: History Action Tag Needed

    This forum doesn't seem to get much attention anymore. You may have better luck opening a support ticket.

    And I agree, lots of easy little improvements could be made to the control panel, such as...
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    Re: Cable Internet Users

    Interesting, thanks.
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    Re: Nomorobo.com

    following up on this old thread. any way to get a reseller listed with nomorobo?
  23. Newly provisioned numbers go to failover after 4 or 5 rings

    Anyone else experiencing this with new numbers?

    They seem to work ok, especially on outbound.

    But inbound calls go to failover after 4 or 5 rings, even with rings set to 30 rings.

    If I...
  24. Re: vPanel call history missing data and bogus outgoing call entries

    I've got some accounts experiencing the same issue, only on voipo to voipo calls.

    I've got a ticket open on it, and it's been open for about 5 days now.

    I suspect there's a bug that is...
  25. Re: Sporadic Failover Calls in the past couple of months

    late last night, voipo resolved a clock synchronization issue, that was causing registration to expire prematurely.

    registrations are now expiring accurately.

    many thanks to the voipo team for...
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