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Type: Posts; User: tritch

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  1. Re: Voipo early registration expiration issue, ongoing since approx Nov 2019

    Correct.

    You and I have known or dealt with this issue for some time in other threads. Many support tickets. I finally gave up about 2 years ago and took your advice and bought my father a...
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    Re: Is VoIPo service down again?!

    I agree...very well said. Tim needs to duplicate the network architecture of other very reliable ITSPs (Callcentric, Voip.ms).
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    Re: Cannot access vpanel / website

    It's https://account.voipo.com not https://accounts.voipo.com

    If it did work before, I've never seen or used the URL https://accounts.voipo.com
  4. Re: BYOD registration issues causing incoming calls to fail

    Thanks, I was already aware of the issue....

    As I've stated with Tim in other past threads, their lack of oversight on sip.voipwelcome.com and sip7.voipwelcome.com is severely lacking and not...
  5. Re: BYOD registration issues causing incoming calls to fail

    FYI...just checked again today, sip7 premature registration expiration issues still remain. I would completely avoid this server, as it is still causing intermittent failover problems.
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    Re: Voicemail Indicator

    They do have some MWI problems. Recently, I never could get it to work correctly on my father's BYOD SPA2102 with his AT&T handsets. It somehow kept changing the MWI setting in the ATA to disabled...
  7. BYOD registration issues causing incoming calls to fail

    FYI: For those having recent unexplained incoming calls failing or going to failover, it seems Voipo is having registration issues again with the SIP servers on sip and sip7. ATA registration time...
  8. Re: Sporadic Failover Calls in the past couple of months

    Update 4/10: (BYOD sip) seems to be fixed to a certain degree. The ATA registration value needs to be set lower than 4 minutes to avoid a brief 2 second premature expiration from server. For...
  9. Re: Sporadic Failover Calls in the past couple of months

    Thanks for confirming, I will open a ticket as well (on behalf of my father). I see BYOD users complaining about the registration issue over on DSL reports. I've confirmed this is not occurring on...
  10. Re: Sporadic Failover Calls in the past couple of months

    I'm seeing this same issue again (on my father's BYOD ATA). SIP server registrations expiring 20-30 seconds prematurely causing calls to fail.

    GreenLatern, would you mind confirming this is...
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    CNAM provider change?

    Did Voipo change their CNAM provider yesterday? My CID name no longer shows up, but now shows my city/state instead as of yesterday. Also noticed missing CNAM in vPanel history for the past...
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    Re: Tone tones not recognized

    It's called touch tones (DTMF). You'll need to try another DTMF setting to resolve this issue.....

    In the HT702 manual, there are 3 possible DTMF settings:

    1) DTMF in-audio
    2) DTMF via RTP...
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    CNAM issue caused Caller ID header change

    FYI only....

    For those who are experiencing a CNAM issue where the phone number shows instead of name for CNAM on your BYOD, I discovered that Voipo seems to have made a recent protocol change to...
  14. Re: vPanel call history missing data and bogus outgoing call entries

    Fix looks good. I tested 5 Voipo-to-Voipo calls in succession and the "From" fields all populated in call history. Great job Brandon!

    On a side note, the custom caller ID CNAM feature now seems...
  15. Re: vPanel call history missing data and bogus outgoing call entries

    I did provide an example, but I'm glad you have more patience than me. My patience goes pretty quick when support keeps asking irrelevant questions about my home network, registered SIP device and...
  16. Re: vPanel call history missing data and bogus outgoing call entries

    OK, I give up. I merely pointed out a bug in your vPanel call history log and your support instantly starts asking me silly questions about my network, devices, etc. as if it were to blame for a...
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    Re: Incoming Caller ID

    Everyone else still seeing this issue starting a few months ago?

    The proper CNAM is not coming through to the phone, but showing up OK in vPanel call history.

    I received 2 spam calls this...
  18. Re: vPanel call history missing data and bogus outgoing call entries

    I submitted a ticket this morning....also occurring on my father's Voipo account as well. It seems to be happening on mostly Voipo-to-Voipo call history logs.
  19. vPanel call history missing data and bogus outgoing call entries

    Since Sept 2, the vPanel call history is missing many "From" data fields as seen in the link below. Also, seeing bogus outgoing calls in the call history that were never made from my phone.
    ...
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    Re: Incoming Caller ID

    Thanks Tim. The feature is working again...much appreciated.
  21. Re: Sporadic Failover Calls in the past couple of months

    GreenLantern, thanks for taking a look and your help with Voipo's team to resolve this issue. We'll see how things go from here...


    Update 9/7/16: 100% fixed...not a single failover issue...
  22. Re: Sporadic Failover Calls in the past couple of months

    Resellers....just curious to see if this issue has gone away.

    I'm not a reseller, but I've been trying to resolve this same issue for my dad on BYOD. For whatever reason, random incoming calls...
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    Re: Incoming Caller ID

    Whatever your developers did to fix this issue, has now broken your Custom Caller ID CNAM feature effective 7/17/16.

    My dad who also has Voipo has been complaining that all of his Custom Caller ID...
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    Re: Sporadic failover this afternoon

    The issue seems to be resolved sometime last night....incoming calls appear to come through OK now.
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    Sporadic failover this afternoon

    I'm getting sporadic failover issues. Outgoing calls just fine, but most incoming calls go to failover. There's nothing wrong with my ISP and my ATA is registered just fine.

    Anyone else...
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