Search:

Type: Posts; User: nyrainman

Search: Search took 0.03 seconds.

  1. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    Today, future transactions are now showing a double bill again (local fax / local phone) as follows:

    7322794523 Local Fax Phone Number - 7322794523 2014-09-08 $1.00
    7322794523 Local Phone...
  2. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    Hello Tim - Well today I was billed again for that number and wasn't suppose to until September:

    7322794523 2014-08-19 Local Phone Number - 7322794523 $1.000 Debit

    It still only shows once in...
  3. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    Hello Tim ~ So far it's only been about 24 hours since I received notice that things were corrected and so far its good.

    James also mentioned to me about the account possibly being setup as...
  4. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    Thank you Timothy for responding. Knowing someone is taking care of my situatuation gives me confidence and I appreciate it. Updates always help but with this situation, I hadn't gotten too many over...
  5. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    This just keep getting worse !!!

    Upcoming billing show the same number 3 TIMES !!!

    7322794523 Local Fax Phone Number - 7322794523 2014-09-09 $1.00
    7322794523 Local Phone Number -...
  6. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    Ticket ID #FWD-520-86044

    Okay, so now I'm STILL getting double billed for my fax line. Once as a Local Fax and the second as a Local Phone. Tech support has fixed this twice but it's now happening...
  7. Replies
    10
    Views
    89,328

    Re: Double Billed Numbers

    This problem has been corrected for the second time. Hopefully the reasoning will be fixed. Tech support is unsure of the cause but is looking into it.
  8. Replies
    10
    Views
    89,328

    Double Billed Numbers

    So I'm just curious why I've found my reseller account double billed for certain numbers 3 times in the past? Although Voipo has quickly corrected this, I cannot understand why it keeps happening.
    ...
Results 1 to 8 of 8