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Type: Posts; User: texasdiver72

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  1. Why can't I login to reseller account from a Macbook?

    I can login to the reseller CP at any time from my Windows desktop, but trying from my Macbook with the same login just refreshes the page.

    I have tried Firefox, Safari and Chrome, clearing...
  2. RESOLVED: Re: Last ditch effort before giving up and leaving...

    Thanks to Clay above they were able to resolve this issue. Apprently when I asked them to change the number from a virtual to a regular line, one step was done incorrectly and it was on their end....
  3. Re: Last ditch effort before giving up and leaving...

    Both phone numbers are showing under "Hardware" for that device. Port numbers are 5078 and 5079.

    When I pull up the individual account hardware, Line 1 shows that it is connected, while Line 2...
  4. Re: Last ditch effort before giving up and leaving...

    Oh, and by the way, I am also getting an intermittent issue when one of these lines is called. The phone rings once, then you get a recorded message that simply says, "goodbye" and hangs up! No...
  5. Last ditch effort before giving up and leaving... RESOLVED

    I am trying to get my RT31P2 to work with two numbers, but it has never happened. I have had line 1 for over three years, and it used to work perfectly. I had a virtual number that went into Line 1,...
  6. Re: Transfer inventory number to account as fax number?

    Tim,

    Thanks for the follow-up. I got a message from Brandon and this has been taken care of. Thanks again.
  7. Re: Transfer inventory number to account as fax number?

    I've opened a support ticket, but got some generic response about submitting a porting authorization form. Why would I have to port a number I already have in my reseller account inventory? I asked...
  8. Transfer inventory number to account as fax number?

    I have a number in my inventory that I would like to add to a customer's account as a fax number and can't seem to figure this out. Any help would be greatly appreciated. Thanks in advance.
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