Search:

Type: Posts; User: rcc344

Search: Search took 0.22 seconds.

  1. Replies
    4
    Views
    9,394

    Re: An Apology From VOIPO

    Tim,

    I appreciate your correspondence concerning the issues with the VoIP telephone service. It is rare that a company accepts responsibility for problems.

    I have been a subscriber since 2011...
  2. Re: My home number was ported out without my authorization

    There is only one thing the makes the FCC jump and take immediate action, a call from your Congressional Rep. If it were me, I would be calling my representative's office.
  3. Thread: Nomorobo.com

    by rcc344
    Replies
    43
    Views
    85,244

    Re: Nomorobo.com

    I made the mistake of enabling Nomorobo. It immediately started to block calls from a family cell phone. Disabled Nomorobo and the blocking continues. I opened a ticket to see if Voipo can...
  4. Replies
    1
    Views
    3,651

    Outage 609 & 856 areas

    After hours of trouble shooting and exchanges with the help desk, finely reached a knowledge person who said that there is an outage with incoming calls in the 609 and 856 areas. Would have been nice...
  5. Replies
    1
    Views
    8,967

    Transfer call line 1 to line 2

    Checked the user guide and searched FAQ. Is there a way to transfer a call from Line 1 to Line 2 on the ATA? I have a different phone set on each of the cloned lines. Both lines ring on an...
  6. Replies
    4
    Views
    6,439

    Re: Incoming disconnect

    Thanks for your offer to look into this situation. Tier two support triggered a software update on the HT502 to the latest firmware(1.0.7.6). This seems to have solved the disconnect issue. The...
  7. Replies
    4
    Views
    6,439

    Re: Incoming disconnect

    First the easy question. There is nothing between the wireless base phone and port 1 and nothing between the hardwired phone and port 2. Both are connected by a separate RJ11 cord.

    As to voltage,...
  8. Replies
    4
    Views
    6,439

    Incoming disconnect

    Has anyone experienced this issue of disconnect. I have a ticket open, but no success fixing the problem.

    Starting about a week ago, I receive a disconnect when answering a random incoming call. ...
  9. Replies
    3
    Views
    3,163

    Re: Wildcard number blocking

    Thanks for taking the time to reply and for the information.
  10. Replies
    3
    Views
    3,163

    Wildcard number blocking

    Hi,
    I'm looking for a method to apply the "blacklist" to a group of numbers. Specifically the CID of 800, 866, 867. It appears that those nonsense telemarketer calls use a toll free number to get...
  11. Replies
    10
    Views
    17,047

    Re: VOIPO Down? 11_7_2011

    Same issue with incoming. Randomly works fine, receives reorder tone (fast busy) and caller continues to hear rings, or no incoming voice and caller can hear me. Had CS re-provision my HT502, but...
  12. Replies
    17
    Views
    11,126

    Re: What happened to the PAP2T?

    I've used BYOD Linksys PAP2 and PAP2T on this and other systems. They work great, but have the issue of TT talk-off. This is the generation of a touch-tone when triggered by a female voice. My...
  13. Thread: HT505 firmware

    by rcc344
    Replies
    2
    Views
    3,986

    Re: HT502 firmware

    Problem corrected and HT502 now working for four days without an issue. Did a hard factory reset and re-entered the SIP configuration. That seems to do the trick. Thanks to support and to ThorsDad...
  14. Thread: HT505 firmware

    by rcc344
    Replies
    2
    Views
    3,986

    HT505 firmware

    My HT502 upgraded from firmware 1.0.4.2 to the current 1.0.5.5 and VoIPO no longer works properly. Outgoing audio is lost, incoming audio is fine, call disconnects in 25-30 seconds. Incoming calls...
Results 1 to 14 of 14