Tim,
I appreciate your correspondence concerning the issues with the VoIP telephone service. It is rare that a company accepts responsibility for problems.
I have been a subscriber since 2011...
Type: Posts; User: rcc344
Tim,
I appreciate your correspondence concerning the issues with the VoIP telephone service. It is rare that a company accepts responsibility for problems.
I have been a subscriber since 2011...
There is only one thing the makes the FCC jump and take immediate action, a call from your Congressional Rep. If it were me, I would be calling my representative's office.
I made the mistake of enabling Nomorobo. It immediately started to block calls from a family cell phone. Disabled Nomorobo and the blocking continues. I opened a ticket to see if Voipo can...
After hours of trouble shooting and exchanges with the help desk, finely reached a knowledge person who said that there is an outage with incoming calls in the 609 and 856 areas. Would have been nice...
Checked the user guide and searched FAQ. Is there a way to transfer a call from Line 1 to Line 2 on the ATA? I have a different phone set on each of the cloned lines. Both lines ring on an...
Thanks for your offer to look into this situation. Tier two support triggered a software update on the HT502 to the latest firmware(1.0.7.6). This seems to have solved the disconnect issue. The...
First the easy question. There is nothing between the wireless base phone and port 1 and nothing between the hardwired phone and port 2. Both are connected by a separate RJ11 cord.
As to voltage,...
Has anyone experienced this issue of disconnect. I have a ticket open, but no success fixing the problem.
Starting about a week ago, I receive a disconnect when answering a random incoming call. ...
Thanks for taking the time to reply and for the information.
Hi,
I'm looking for a method to apply the "blacklist" to a group of numbers. Specifically the CID of 800, 866, 867. It appears that those nonsense telemarketer calls use a toll free number to get...
Same issue with incoming. Randomly works fine, receives reorder tone (fast busy) and caller continues to hear rings, or no incoming voice and caller can hear me. Had CS re-provision my HT502, but...
I've used BYOD Linksys PAP2 and PAP2T on this and other systems. They work great, but have the issue of TT talk-off. This is the generation of a touch-tone when triggered by a female voice. My...
Problem corrected and HT502 now working for four days without an issue. Did a hard factory reset and re-entered the SIP configuration. That seems to do the trick. Thanks to support and to ThorsDad...
My HT502 upgraded from firmware 1.0.4.2 to the current 1.0.5.5 and VoIPO no longer works properly. Outgoing audio is lost, incoming audio is fine, call disconnects in 25-30 seconds. Incoming calls...