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[scott2020]

I can't receive inbound calls or make outbound calls. Opened a ticket.

Inbound calls ring, but can't be answered. When it goes to voicemail, it drops the call.

Outbound calls just fast busy.

Scott

[VOIPoTim]

I can't receive inbound calls or make outbound calls. Opened a ticket.

Inbound calls ring, but can't be answered. When it goes to voicemail, it drops the call.

Outbound calls just fast busy.

Scott

That sounds more like an audio issue. If it's ringing, you're registered, etc.

If you have a few mins, can you call in since that's likely easier to diagnose via phone?

[scott2020]

Will do.

I have to conference in my wife probably when she gets back.

When she calls out, gets only fast busy. When I call her from work, the phone rings but when she picks up the phone, she gets silence, a click, then a fast busy. I eventually go to voicemail, but me being the caller I never hear her pick up, it just rings until it goes to voicemail.

[KayakinMike]

Will do.

I have to conference in my wife probably when she gets back.

When she calls out, gets only fast busy. When I call her from work, the phone rings but when she picks up the phone, she gets silence, a click, then a fast busy. I eventually go to voicemail, but me being the caller I never hear her pick up, it just rings until it goes to voicemail.

I had this same issue. Support switched my STUN to NO and all is fine again.
Mike

[scott2020]

I did have STUN turned on, and my device was still going to central02. Brandon got me re-provisioned to central01 and disabled all STUN and that fixed me up. My STUN was set to some "goes.com" address. I have tried both ways and have had trouble with both, so hopefully this will clear things up.