No devices registered in Vpanel

[quattrohead]

My 502 did not drop registration or if it did got up and running again by itself.
Mine is still outside the router, how about you "droppers" ?

[VOIPoTim]

My 502 did not drop registration or if it did got up and running again by itself.
Mine is still outside the router, how about you "droppers" ?

As far as I know the ones that dropped were all behind a router.

[TomP]

As far as I know the ones that dropped were all behind a router.

Mine was in front. I've since switched to the PAP2T that arrived today. So far so good.

[eagle 1]

As far as I know the ones that dropped were all behind a router.

Yes, mine was behind router. I run too many apps, site-to-site vpn's and servers at home. I also use a cisco asa router and firewall. Having the ht 502 in front of my router caused a lot of issues with my other applications. It also did not allow the throughput of my asa. The ht 502 was clearly open to all traffic from voipo.

So I believe it is truly a problem with the grandstream as Tim has been saying all along. Not anything with the Voipo network or servers.

[Xponder1]

I got the email letting me know I had no devices registered. Thank you for the email. I am confused because I read the other thread about the issue earlier and confirmed my phone was still working so it became unregistered sometime after that. After the email I checked and sure enough it was not registered. A reboot did resolve the issue. I really think Grandstream is letting you down Tim.
As many of these things as you have and are going to be purchasing you would think they would be a little more helpful in resolving these problems. Seems clear to me at this point all the problems that you have had for the most part are the device and not the service.

Thanks again for the email!