They have the admin pages locked out with a password.
I had worked with them on a "noise" issue. They did a remote desktop session and then just terminated it when done leaving FF open ....thought FF should have the password in the field so went back and told FF to remember it.
Unfortunately, it seemed to be wrong

Quote Originally Posted by abward View Post
Well, there goes logic out the window...the firmware are the same.

But, someone from VOIPo should be asking you to go into the admin pages on your Phonepower box and figure out what is different, and makes yours work.