10/6 - Short Morning Outage

[Xponder1]

I think what a lot of us are wanting to know is if anything is planned or being discussed to make sure fail over numbers always work. Can you share anything with us on it Tim?

[VOIPoTim]

I think what a lot of us are wanting to know is if anything is planned or being discussed to make sure fail over numbers always work. Can you share anything with us on it Tim?

I'll post more info a little later this weekend. Need to get it all organized into a post.

[buckethead]

I'll post more info a little later this weekend. Need to get it all organized into a post.

Tim -

Just read through your posting on the issues - thank you for the update and taking ownership of the issues. To few companies do that now a days and instead like to blame others.

The two questions I asked were not addressed in that posting and I am wondering if you would be able to talk specifically to the "number is no longer in service" message and some type of notification system to those that are not at home or on the internet to noitce their service is down?

Thanks

[Xponder1]

Tim -

Just read through your posting on the issues - thank you for the update and taking ownership of the issues. To few companies do that now a days and instead like to blame others.

The two questions I asked were not addressed in that posting and I am wondering if you would be able to talk specifically to the "number is no longer in service" message and some type of notification system to those that are not at home or on the internet to noitce their service is down?

Thanks

Ya I just posted in another thread about it and put in a ticket to make sure they are aware but this morning at 6:30AM 2-7-09 my wife tried calling and it told her our line was disconnected and did not go to fail over.

I would also like to know if this issue is only affecting the Grandstream users or do the people with the other device have the issue too? The um PAP2? I just saved enough in one month (since dropping all my features on my pots line) that if I would have less issues with the PAP2 I may just have to invest in one and let VOIPo provision it.