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Thread: Website Feedback/Suggestions

  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Website Feedback/Suggestions

    I think everyone can agree that our website needs some improvement design-wise and content-wise.

    Now that things have settled some and we're kind of out of the "launch chaos" and into normal operation, we're going to start making some changes to it.

    What do you like/not like about the site?

    What would you add to it?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Feb 2009
    Posts
    121

    Default Re: Website Feedback/Suggestions

    Which website, the vPanel, billing, or voipo.com?

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Website Feedback/Suggestions

    Quote Originally Posted by abward View Post
    Which website, the vPanel, billing, or voipo.com?
    This thread is for VOIPo.com.

    I'm going to start new ones for the other areas so we can keep track easier.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Website Feedback/Suggestions

    I like the clean look to the page. It is not all cluttered up. I would add "FREE 2nd Line (Cloned)" under the features and make some of the features urls that pop up a detailed plain English description of the feature. I would also suggest adding links to the AUP/TOS at the bottom of the page. Oh and update the Copyright © 2008 VOIPo LLC to 2009

  5. #5
    Join Date
    Jan 2009
    Location
    Virginia
    Posts
    3

    Default Re: Website Feedback/Suggestions

    Hi, new user here.

    One thing that I noticed - and I didn't go searching around here to see if this was posted before - there is really no way to get from one control panel/site/forum to the other. I.e there is now way to navigate from secure.voipo.com to forums.voipo.com to billing.voipo.com, without remembering the hostname and manually typing them. Seems there should be some type of user/menu page that would allow you to navigate between them better.

    So far I haven't used the interface enough to have much useful feedback.

  6. #6
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Website Feedback/Suggestions

    Quote Originally Posted by Xponder1 View Post
    It is not all cluttered up. I would add "FREE 2nd Line (Cloned)" under the features and make some of the features urls that pop up a detailed plain English description of the feature.
    New Feature Page:

    http://voipo.com/features.shtml

    We're still working on some of the text on it. You can click on each one for a description.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
    Jan 2009
    Location
    Westerville, OH
    Posts
    37

    Default Re: Website Feedback/Suggestions

    Quote Originally Posted by VOIPoTim View Post
    You can click on each one for a description.
    Tim: You might want to indicate that on the page and maybe put a box or something around the description area to distinguish it from the other text on the page. I was expecting some kind of pop-up to appear when I clicked on the items and it took me a minute to find the description section at the bottom and realize it was changing.

  8. #8
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Website Feedback/Suggestions

    Quote Originally Posted by VOIPoTim View Post
    New Feature Page:

    http://voipo.com/features.shtml

    We're still working on some of the text on it. You can click on each one for a description.
    Some of the Advanced features are included, and some are not. that is not obvious. Or its not obvious which Advanced features cost extra (like Virtual Numbers) and which ones don't (Like Call Routing)

    You missed extra cost inbound FAX to Email feature.

    I guess if you removed the Virtual Numbers, you could call it Free Advanced Features.


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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    VOIPo is a keeper!


  9. #9
    Join Date
    Dec 2008
    Location
    Beaverton, OR
    Posts
    114

    Default Re: Website Feedback/Suggestions

    So about the website, I noticed that it said that it is still in Pre-Launch... Is this so, and if so, how much longer will it be in that state/status?

  10. #10
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Website Feedback/Suggestions

    Quote Originally Posted by Vumes View Post
    So about the website, I noticed that it said that it is still in Pre-Launch... Is this so, and if so, how much longer will it be in that state/status?
    Pretty much until things are a lot more polished with better documentation, etc.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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