vPanel Feedback/Suggestions

[joeunc]

the ability to take a call from call log and add a contact/custom caller ID. Essentially make one of the choices when you click on the number take you right to contacts/custom caller id and let you add them on the fly.

[barryg]

You can block numbers for your account under Features - Call Routes.

Thanks! I tried creating an incoming call route type "phone number" with call route action "busy" and it works.

There is a small bug in your Vpanel Incoming Routes table display. Only the first 6 out of 7 digits of a local phone number are displayed. The blocking works, but the VPanel display truncates the last digit. If you enter a full 10 digit number with area code, the entire 10 digits are displayed in the table.

There also doesn't seem to be anyway to fill the Name field of the Incoming Routes table entry unless the entry is added from the Contacts list which really doesn't make sense.

[usa2k]

I would expect inbound routing always to be 10 digits.
If you have less, it might partial match something else ... maybe?
I know I also have for my 734-437-xxxx number with 734* routing as a white list.
I block unknown numbers but this route lets local calls (like a doctor's office) through.
I expect the * ensures the 734 is the first of 10 digits.

I bet they have not considered routing a 7 digit number.

[barryg]

I bet they have not considered routing a 7 digit number.

Yes, it looks like you're correct in this. As in too many areas of the VPanel, there are zero directions or entry constraints on what you can enter for a routing number. And a 7-digit number actually works even if it's not displayed correctly! But bottom line is don't do it.

[Xponder1]

How about adding a link you can click that shows your the last 7 days connection information for your devices. Would help with troubleshooting issues.

[sommerfeld]

What do you like/not like about it?

First impressions (just signed up, don't have the TA yet):

1) Navigation is inefficient & confusing.

Way too little on the first page. Can you expand all the sub-tabs and let you click directly to a sub-menu selection?

2) too many cryptic buttons. Voicemail's "Update MWI"?
(took me a while to figure out "message waiting indicator"), plus "Remove" and "Move" buttons hanging out in the right margin. move/remove what? messages? mailboxes?

[Xponder1]

Features tab
Contacts Call Routes Fax Devices Virtual Numbers Preferences Tele Block

If you click Contacts or Preferences all that goes away. On all the other options those links remain. I would like to suggest making them stay on those as well.

Maybe move Create Group on Contacts down to the page.

[usa2k]

Can the login time be longer again?
Can this be a preference setting?
(I would like 24 hours - I'm used to always being logged in, until recently.)

[burris]

Can the login time be longer again?
Can this be a preference setting?
(I would like 24 hours - I'm used to always being logged in, until recently.)

I second your thoughts..

Just recently, the login seems to be required almost every time. I liked the old way better..

[VOIPoJustin]

Can the login time be longer again?
Can this be a preference setting?
(I would like 24 hours - I'm used to always being logged in, until recently.)

We'll look in to adjusting this soon -- the default session expiration time probably needs to be re-adjusted since doing some web server upgrades.