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[Xponder1]

I guess my question, from a customer standpoint, is would I be more at-risk this way? As you said, the GS has issues when there is any network latency for registration - if the interval was set to 30 minutes (or something longer than 1 minute), would the connection be less prone to network lag, since it wouldn't be attempting to register as often? Or will this all be a non-issue if DNS was the culprit?

Kind of why I asked. Maybe I am misunderstanding but it sounded to me like Tim thinks they finally figured out what was causing the GS units to act up. If thats the case 1 minute should not be needed.

You can always test it on my line I do not mind being a test subject if I know its coming

[fisamo]

Also got the note. Glad to hear/read that you found a 'significant issue' and hope that it's the root cause.

[quattrohead]

Got it, thanks Tim.

[buckethead]

I did get the email yesterday as well. Thanks.

[voxabox]

Got it. Thanks

[ralfaro]

Tim, yes, I did receive this email at which time I rebooted my GrandStream. So far so good and the device is still registered as of this writing.

[GPM]

I got that email and one a couple of days ago telling my ATA was not registered. Both times I checked and it appeared to be registered. Re-booted anyway.

There was one time yesterday that I was not registered. Waited a couple of minutes and when it did not self correct, re-booted and everything appeared fine.

[bdyelton]

Tim,

Just a thought. The IVR command ***999 reboots the ATA. For some folks it may be easier than unplugging it.

Thanks again,

Thanks for that

[fisamo]

Tim,

Just a thought. The IVR command ***999 reboots the ATA. For some folks it may be easier than unplugging it.

Thanks again,

One other point--this code only works for the Grandstream ATA. I don't know if the reboot command on the PAP2 is disabled by provisioning (or password protected--not sure why it would be), but if it's not restricted, the reboot sequence on the PAP2 is to dial **** (to access the IVR menu) and then type in "Reboot" (732668#). That works well if you don't want to mess with wires.

[abward]

Just tried that on my PAP2T and it rebooted!

Would this also work if I was dialing in remotely to home? If not, how would I reboot a PAP2T remotely?