We just sent out a mass e-mail. Can everyone confirm receipt so I know it made it out?

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Earlier today, we discovered and corrected a significant DNS error which could have been causing delays in the connection time for your devices. We believe that this is potentially the root cause of some Grandstream devices losing their connection to our network periodically.

After this is fully confirmed to be the root cause, we will post more specific information at forums.voipo.com for those of you that are interested.

If you have a Grandstream adapter, please reboot it at this time so it can re-establish a connection to our network. To do this, simply unplug the power cord from it for a few seconds and then plug it back in.

We apologize for the inconvenience and appreciate your patience with this rather persistent issue.

If you need assistance, please don't hesitate to contact us.

-The VOIPo Team

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