Feature Request Thread

**VOIPoTim** · 05-28-2009 04:48 PM

The best thing to do is just contact support and let us know what you're looking for. They can likely add a number instantly for you.

**mrkarron** · 05-28-2009 07:05 PM

Originally Posted by burris

If he only has one adapter, how will Simul Ring help?

I only have the one adapter for the two lines thus a busy call forward / call hunt would be the ideal answer.

**caseydoug** · 05-29-2009 04:05 PM

I second the request for some kind of call hunt. It is pretty common to see call forwarding triggered by three conditions: busy, no answer, and always.

Another request is something I have with a different VoIP provider, and that is the ability to create and apply time schedules. The idea is that on one page you create and name various time schedules: e.g., "Class" MWF 2:00 p.m. - 4:00 p.m., or "Vacation" May 25-May 29. Then you can use these schedules in connection with other features such as call forwarding, routing, do not disturb, etc.

Together, these features would offer a lot of flexibility and power: e.g., I'll be in a series of meetings and conference calls the week of May 25 between 2:00 and 4:00, but I need calls from a particular group of individuals to reach me on a specific back line, while a different group of individuals get a busy signal.

If these suggestions have been made before, I apologize. I haven't seen them.

**mrkarron** · 05-30-2009 06:18 PM

With regards to those of us with two or more lines, it would be nice to have one shared voicemail box. All lines on the account would have an option to deposit messages into one mailbox. Its much earier to check one mailbox vs several. This would really come into play with a hunt/busy transfer; if you are on line one and an incoming call is transfered to the second line, and you choose not to answer it, any message would be left in the main 'primary' mailbox (line one). My former VOIP provider had this and it worked out very well.

Ron

**fisamo** · 05-30-2009 07:33 PM

Originally Posted by mrkarron

With regards to those of us with two or more lines, it would be nice to have one shared voicemail box. All lines on the account would have an option to deposit messages into one mailbox. Its much earier to check one mailbox vs several. This would really come into play with a hunt/busy transfer; if you are on line one and an incoming call is transfered to the second line, and you choose not to answer it, any message would be left in the main 'primary' mailbox (line one). My former VOIP provider had this and it worked out very well.

Ron

I was thinking this evening that it would be cool if Express numbers could route calls to the same person's Residential voicemail...

**mrkarron** · 06-02-2009 06:35 PM

Originally Posted by mrkarron

I only have the one adapter for the two lines thus a busy call forward / call hunt would be the ideal answer.

Is 'no answer call forwarding' and 'busy call forwarding' features that may be added in the future? With a teenageer in the house the busy call forwarding to my second line would be most helpful..

**caseydoug** · 06-05-2009 06:32 PM

Originally Posted by mrkarron

Is 'no answer call forwarding' and 'busy call forwarding' features that may be added in the future? With a teenageer in the house the busy call forwarding to my second line would be most helpful..

I just noticed that the PAP2 has user settings for "busy" and "no answer" forwarding. Are these user settings overwritten when the adapter gets provisioned?

Edit: So I tried implementing Do Not Disturb using the PAP2 interface, and it does work. I also rebooted the adapter, and the setting survived. Assuming the adapter is provisioned with each reboot, and that other user settings work the same way as DND, it looks like it is possible to implement a few of the requested features via the adapter.

Having said that, I should note that changing the setting did not change what shows up in vPanel, so this could easily cause a conflict between vPanel and the adapter. Also, both Line 1 and Line 2 must be set in the adapter because of the cloned line. As a practical matter, it's probably better to wait until these features are implemented by VOIPo, but it certainly looks like it is doable.

Edit #2: This did NOT work for call forwarding. Perhaps it worked for DND only in that it went to voicemail as a result of a failover. Back to the drawing boards!