Agreed. Time to move on to true enterprise "production" of services. Change windows need to be planned around "your time", not customers' time. Like the idea of lots of info to customers, but, time to minimize downtime or even potential down time to customers -- which I am one of.

"Beta" is one thing. I would think production would be 99.5% uptime (no, not 99.9% or 99.99%)

Keep up the good work -- please condsider your maintenenace windows after hours.

-bird