Unresolved Issue? I want to hear about it.

[stason99]

Thank you. From your response I understand that statement one was a hoax (correct me if I’m wrong), and statement two is true.

[VOIPoTim]

Thank you. From your response I understand that statement one was a hoax (correct me if I’m wrong), and statement two is true.

No. We issued a service credit for affected customers at the time of the first message.

This does not mean we do so for all issues...only ones we deem it necessary.