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Thread: Virtual # ques

  1. #1
    Join Date
    Feb 2009
    Posts
    21

    Default Virtual # ques

    Is the virtual # option free on Voipo??

    If they are free, how many can be setup, before a charge is initiated?

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Virtual # ques

    The free Virtual Number was being included in the initial sign-up.
    If you signed up recently, all Virtual Numbers must be paid for.
    An email to support@voipo.com should tell you, if a free one is available for you.

    http://forums.voipo.com/showpost.php?p=7775&postcount=1

    The Founders Plan for the Beta testers, may or may not still include a free VN now?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: Virtual # ques

    Quote Originally Posted by slimone View Post
    Is the virtual # option free on Voipo??

    If they are free, how many can be setup, before a charge is initiated?
    I am of the belief that a free virtual might still be included but as USA 2k said, a quick call to customer service should resolve your question.

    Let us know what they say so we can advice future members if the question comes up again.

  4. #4
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Virtual # ques

    The simplest solution may be to add the virtual number you want in the VPanel. It'll tell you if it's free or not.

  5. #5
    Join Date
    Feb 2007
    Posts
    270

    Default Re: Virtual # ques

    Quote Originally Posted by Russell View Post
    The simplest solution may be to add the virtual number you want in the VPanel. It'll tell you if it's free or not.
    I think the offer is over
    It does not seem to be free (for me)
    Billing Cycle:

    • monthly $3.95
    • annually $24.00
    my wish list:
    1. Intelligent Call Forwarding that detects the incoming call originated from the "forwarded" phone and rings the original destination instead
    2. Call History that makes use of CallerID/Custom CallerID+Location. Call History only shows Custom CallerId+Loc. No CNAM look up; Albeitly,it's a step in the right direction!
    3. Scheduled sim. ring with a twist (see wish #1)

  6. #6

    Default Re: Virtual # ques

    Our current promotion does not include the Free Virtual Number.

    If you signed up on the older promotion and removed your Free VN at some point but being prompted for a charge at the end of the VN selection process - then please open a support ticket and we'll get that corrected for you.

  7. #7
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Virtual # ques

    Quote Originally Posted by VOIPoDylan View Post
    Our current promotion does not include the Free Virtual Number.

    If you signed up on the older promotion and removed your Free VN at some point but being prompted for a charge at the end of the VN selection process - then please open a support ticket and we'll get that corrected for you.
    I'd like to suggest that when the customer signs up any time (including during a promotion) the confirmation email list exactly what the customer gets and what the customer owes including any recurring charges. That way it's there in black and white as to what's free and what's not and no potential for future misunderstandings, since the mail sent is logged on your web-site. I know that when I signed up I just got some generic email with no reference to my promotion - which created a negative OOBE standpoint
    Russell

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