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Thread: Linksys PAP2 Firmware Update

  1. #1
    Join Date
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    Default Linksys PAP2 Firmware Update

    After thorough testing, we're updating the firmware on all PAP2s to version 5.1.6.

    The bulk of our PAP2s have been running this version from Day 1, so it is very stable on our network.

    Units that shipped with the lower version were not upgraded and this upgrade is meant for them.

    Later today your adapter will reboot and apply the upgrade automatically if you're not already running it. It should take less than 5 minutes and you should not need to do anything.

    This version is more stable overall, deals with errors better, and reduces the likelihood of some voices being interpreted as DTMF tones.

    If you have any questions, please contact support@voipo.com for assistance.
    Last edited by VOIPoTim; 03-30-2009 at 04:13 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
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    Default Re: Linksys PAP2 Firmware Update

    When your device updates, it will take 3-5 minutes. Please let it update and do not reboot it while it's doing it. Otherwise it'll have to start over and repeat the upgrade.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3

    Default Re: Linksys PAP2 Firmware Update

    My PAP2T lost registration today for the whole day, and the only way to get it back was to power cycle it several times (Itís on router). Is that related to your firmware upgrade? I certainly donít need this kinds of upgrades. Please, do something to prevent these stuff in future.

  4. #4
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    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by stason99 View Post
    My PAP2T lost registration today for the whole day, and the only way to get it back was to power cycle it several times (Itís on router). Is that related to your firmware upgrade? I certainly donít need this kinds of upgrades. Please, do something to prevent these stuff in future.
    The firmware upgrade was just pushed out 3 hours ago when I posted the announcement so it wouldn't be related if you had an issue all day.

    There's no reason you should have been down all day. There was about a 5 minute outage earlier with some internal latency in Dallas, but that's it.

    I'd recommend contacting support to verify all settings are correct.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5

    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by VOIPoTim View Post
    There's no reason you should have been down all day. There was about a 5 minute outage earlier with some internal latency in Dallas, but that's it.
    Oh... itís good to know that. I did contact support (opened a ticket). But I certainly didnít change any settings, just plugged ATA in.

  6. #6
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    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by stason99 View Post
    Oh... itís good to know that. I did contact support (opened a ticket). But I certainly didnít change any settings, just plugged ATA in.
    Be sure to check the other "Dallas Latency" thread for updates on that. It seems to be coming and going right now.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
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    Location
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    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by VOIPoTim View Post
    Be sure to check the other "Dallas Latency" thread for updates on that. It seems to be coming and going right now.
    Oh he did and replied with one of the rudest replies on here.
    I had a small issue today where for some reason I could not call a 1800 number (tried a few it would just go silent) but a reboot of the ATA fixed that. It was weird because any other call was fine.

  8. #8

    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by Xponder1 View Post
    Oh he did and replied with one of the rudest replies on here.
    Sorry if you felt my reply was rude. All I wanted was to get an explanation if it was ever possible to get a smooth service. I finally got a PAP2T, and I spent some money on a router. And I spent lots of time configuring it. Also, I was told (oh.. and You, Xponder1 told me that) that my registration issues will be fixed once I get a PAP2T and a router. And here I am, just after 4 days of running on PAP2T, loosing registration for the whole day. What reaction do you expect from me? Just put yourself in my situation. Everyone here praises Timothy but actually the companyís service is far from yearning much praises. Issues are coming nearly every day. Nearly every day there are new issues coming in. After all, Iím helping YOU, VOIPo, to fix your issues. Seems like not much people here even care to point at these problems.

  9. #9
    Join Date
    Mar 2007
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    190

    Default Re: Linksys PAP2 Firmware Update

    Mine has updated sometime this PM, however, the time is still GMT based and not EST.
    Can this be changed ?

  10. #10
    Join Date
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    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Linksys PAP2 Firmware Update

    Quote Originally Posted by stason99 View Post
    Sorry if you felt my reply was rude. All I wanted was to get an explanation if it was ever possible to get a smooth service. I finally got a PAP2T, and I spent some money on a router. And I spent lots of time configuring it. Also, I was told (oh.. and You, Xponder1 told me that) that my registration issues will be fixed once I get a PAP2T and a router. And here I am, just after 4 days of running on PAP2T, loosing registration for the whole day. What reaction do you expect from me? Just put yourself in my situation. Everyone here praises Timothy but actually the company’s service is far from yearning much praises. Issues are coming nearly every day. Nearly every day there are new issues coming in. After all, I’m helping YOU, VOIPo, to fix your issues. Seems like not much people here even care to point at these problems.
    1. The fact that you "spent lots of time configuring it (a router)" tells me you have no idea what your doing. My PAP2 is plugged into my router and I did not have to configure anything at all. No ports forwarded... nothing. Maybe you should try undoing all those settings you changed.

    2. I do not recall telling anyone getting a router would fix all their problems. If your internet is crap than your voip service is going to be limited by your crappy internet.

    3. Wow you have had one problem and your freaking out. You already made your mind up about the service maybe what you need is a nice pots line??

    4. I think everyone here likes the fact that Tim is up front and tells us what is going on to the best of his knowledge. Those of us who know how voip works know that since the internet is not perfect that from time to time there will be a short lived problem. Big deal.

    5. I would take a guess that 99% of their customers are not having any major problems. Their were some issues today but they were mild and did not last long. You seem to have no understanding at all of how the internet works.

    5. I do not work for VOIPo.

    6. "Nearly every day there are new issues coming in." this is total bs. Since the 502's were replaced I have not had a single problem until today. So lets see over a month of flawless service. Ya I am happy.

    7. "Everyone here praises Timothy"

    I (and many others it seems) give credit where credit is due. Tim is a great guy and if you would open your eyes and see the big picture you would feel the same way. Coming on the forums where they provide limited support harassing and insulting them does nothing but annoy everyone else. Next time try submitted a ticket.
    Last edited by Xponder1; 03-30-2009 at 08:56 PM.

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