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Thread: Upstream Issue - Intermittent Inbound Issues

  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
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    Default Upstream Issue - Intermittent Inbound Issues

    An upstream carrier had a failure on a portion of their network. They are re-routing their traffic internally.

    This may have caused some intermittent inbound calls for a small number of customers behind certain NATs which do not like re-routing/changes. This should be VERY isolated since it's only a small % on an extremely large network so it's likely you won't see any issues at all.

    They are working to re-balance traffic and any intermittent errors will be eliminated once that happens.

    If anything changes or we get additional information, we'll post it here.


    On a related note, the firmware upgrade being pushed out today will help the ATA better deal with errors like this since it responds to "multiple invites" in a more consistent way when stuff is re-routed around problems. This will make the ATAs less likely to interpret errors like this as a complete call failure and send that signal upstream to generate a disconnected message.
    Last edited by VOIPoTim; 03-30-2009 at 04:48 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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  2. #2
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Upstream Issue - Intermittent Inbound Issues

    Quote Originally Posted by VOIPoTim View Post
    On a related note, the firmware upgrade being pushed out today will help the ATA better deal with errors like this since it responds to "multiple invites" in a more consistent way when stuff is re-routed around problems. This will make the ATAs less likely to interpret errors like this as a complete call failure and send that signal upstream to generate a disconnected message.
    Deleted question about the upgrade - details from Tim in the other thread.
    Russell

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