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Thread: Dallas Latency / Potential Network Attack

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  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Dallas Latency / Potential Network Attack

    We're currently seeing internal latency at one of our datacenters (The Planet) in Dallas which is causing some of our servers to have issues connecting to our core database servers.

    The Planet is working to correct these network issues as quickly as possible.

    These are located in a "high priority" zone of their newest facility so we expect network conditions to return to normal very shortly.
    Last edited by VOIPoTim; 03-30-2009 at 07:11 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,044

    Default Re: Dallas Latency

    This looked like it had subsided earlier, but has returned.

    Here is an example of what we're seeing internally:

    1 81.83.84ae.static.theplanet.com (174.132.131.129) 12.887 ms 12.961 ms 13.026 ms
    2 e1.fe.5746.static.theplanet.com (70.87.254.225) 0.378 ms 0.433 ms 0.494 ms
    3 92.fe.5746.static.theplanet.com (70.87.254.146) 1544.017 ms 1544.252 ms 1544.461 ms

    It's very intermittent and one trace will be all less than 1ms and then this. The Planet assures us they are working to clear this up as quickly as possible.

    We don't know at this point, but it's potentially related to some type of network attack with effects flowing over into other customers.
    Last edited by VOIPoTim; 03-30-2009 at 07:44 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3

    Default Re: Dallas Latency / Potential Network Attack

    Yeah…. A very clear-cut, distinct and detailed answer from Timothy, just as usual. What else to expect? And the problems go on… and on… and on…. and on…. (this is with regard to my PAP2T lost registration today http://forums.voipo.com/showpost.php...8&postcount=77 ). One issue it heroically fixed and another one starts. You know, Tim, people like the way you explain why they got a service interruption. So, please, keep talking.
    Last edited by stason99; 03-30-2009 at 08:06 PM.

  4. #4
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Dallas Latency / Potential Network Attack

    Very nice stason99. Maybe VOIP isn't for you. It is the Internet you know.

  5. #5
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Dallas Latency / Potential Network Attack

    Quote Originally Posted by scott2020 View Post
    Very nice stason99. Maybe VOIP isn't for you. It is the Internet you know.
    QFT . I am glad I am not the only one annoyed by this guys replies.

  6. #6

    Default Re: Dallas Latency / Potential Network Attack

    It was not a matter of 5 minutes. It was at least 6 hours, people! Please, understand that.

    Sorry if you felt my reply was rude. All I wanted was to get an explanation if it was ever possible to get a smooth service. I finally got a PAP2T, and I spent some money on a router. And I spent lots of time configuring it. Also, I was told (oh.. and You, Xponder1 told me that) that my registration issues will be fixed once I get a PAP2T and a router. And here I am, just after 4 days of running on PAP2T, loosing registration for the nearly whole day. What reaction do you expect from me? Just put yourself in my situation. Everyone here praises Timothy but actually the company’s service is far from yearning much praises. Nearly every day there are new issues coming in. After all, I’m helping YOU, VOIPo, to fix your issues. Seems like not much people here even care to point at these problems. Or, afraid maybe?



    Quote Originally Posted by scott2020 View Post
    Very nice stason99. Maybe VOIP isn't for you. It is the Internet you know.
    Internet? No. My internet is fine. It’s VOIPo. When you have to sit next to you ATA and pull the power cord every day VOIPo is not gonna be for you either.

  7. #7
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Dallas Latency / Potential Network Attack

    Quote Originally Posted by stason99 View Post
    Internet? No. My internet is fine. It’s VOIPo. When you have to sit next to you ATA and pull the power cord every day VOIPo is not gonna be for you either.
    I'll just let your comment stand for itself as an indication you obviously don't even understand the point of Tim's post regarding the Dallas latency. Again, it's the Internet, not necessarily VOIPo, and these things will happen with VOIP. Sorry for your recent troubles, but people need to understand the Internet is far from perfect, filled with hackers, script kiddies, and other trash, and you need to accept the good with the bad. I won't clog this thread with any further comment.

  8. #8

    Default Re: Dallas Latency / Potential Network Attack

    So, if the PAP2 is completely unregistered, rebooting probably won't change that, correct?

    Just leave it alone and it will register when it can connect ?

  9. #9
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Dallas Latency / Potential Network Attack

    Quote Originally Posted by dbmaven View Post
    So, if the PAP2 is completely unregistered, rebooting probably won't change that, correct?

    Just leave it alone and it will register when it can connect ?
    Well, it'll attempt to re-register every 5 minutes.

    If you reboot it before then it's possible it'll register right then vs waiting the entire window.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  10. #10

    Default Re: Dallas Latency / Potential Network Attack

    Well - it's certainly been trying - unsuccessfully - since
    Last Registration At: 3/30/2009 21:29:26
    Current Time: 3/30/2009 22:25:34

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