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Thread: Help Needed: Reviews

  1. #11
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
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    538

    Default Re: Help Needed: Reviews

    Quote Originally Posted by chpalmer View Post
    I see no where that anyone called you or anyone else irritating. here or on dslr.
    I was wondering if I missed a post or something...

  2. #12
    Join Date
    Nov 2008
    Location
    St. Paul, MN
    Posts
    49

    Default Re: Help Needed: Reviews

    Quote Originally Posted by chpalmer View Post
    I see no where that anyone called you or anyone else irritating. here or on dslr.
    I think he is referring to this from Tim:

    Quote Originally Posted by VOIPoTim
    it's just irritating to see it so heavily affected by a few users keeping down by constantly updating.
    While not specific to any one user I am assuming that ptrowski updates his review more often than others?

  3. #13
    Join Date
    Feb 2007
    Location
    Kitsap County, WA.
    Posts
    734

    Default Re: Help Needed: Reviews

    irritating to see it
    (the gbu)
    so heavily affected
    I see from that post the way the GBU works referred to as irritating...
    I Void Warranties.

  4. #14
    Join Date
    Nov 2008
    Location
    St. Paul, MN
    Posts
    49

    Default Re: Help Needed: Reviews

    Quote Originally Posted by chpalmer View Post
    (the gbu)

    I see from that post the way the GBU works referred to as irritating...
    That is how I read it as well, but it could be read the other way as well.

  5. #15
    Join Date
    Feb 2007
    Posts
    150

    Default Re: Help Needed: Reviews

    Quote Originally Posted by buckethead View Post
    I think he is referring to this from Tim:


    While not specific to any one user I am assuming that ptrowski updates his review more often than others?
    I read it that way of course.
    Of course I am going to update my review as issues arise. Isn't that the point? Is there anything in my reviews that are not factual? I don't think so. As many know I am vocal, be it good or bad. If the service turns around then I will update accordingly. As issues happened with my previous providers then they were updated also.

    A full refund or not should not matter. I would tend to think that since I did NOT take the "buyout" that would leave the review being bad it is in the best interest of Voipo for me to get the service working so the reviews can go back up.

  6. #16
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Help Needed: Reviews

    Tim's reply was not targeting any one person. Now that I understand how they do the ratings I have started updating my reviews daily.

  7. #17
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Default Re: Help Needed: Reviews

    Quote Originally Posted by ptrowski View Post
    .... it is in the best interest of Voipo for me to get the service working so the reviews can go back up.
    I was under the impression that Tim and his crew have done everything possible to get you working properly, and only after all efforts failed, did Tim offer to return your money. If it doesn't work for you, then hell man, it just doesn't work for you. No miracle Tim can pull out of his hat is going to fix a single users problems. Now let's go grab a beer

  8. #18
    Join Date
    Feb 2007
    Posts
    150

    Default Re: Help Needed: Reviews

    Quote Originally Posted by Montano View Post
    I was under the impression that Tim and his crew have done everything possible to get you working properly, and only after all efforts failed, did Tim offer to return your money. If it doesn't work for you, then hell man, it just doesn't work for you. No miracle Tim can pull out of his hat is going to fix a single users problems. Now let's go grab a beer
    That's why I said I would get it working. I am following dbmaven's lead in trying DD-WRT and have the PAP2 back online. I am throwing in the towel on the 502.

    My point was if I throw in the towel now (either way I would not take the full refund offer) then my review sits where it is and is rated "negtative" from the GBU. If things work better for me then the ratings go up, and that is good for them and for me also.

  9. #19
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: Help Needed: Reviews

    Quote Originally Posted by Montano View Post
    I was under the impression that Tim and his crew have done everything possible to get you working properly, and only after all efforts failed, did Tim offer to return your money. If it doesn't work for you, then hell man, it just doesn't work for you. No miracle Tim can pull out of his hat is going to fix a single users problems. Now let's go grab a beer
    Actually I'm all for a 1st. (after the first year you can call it an annual event) ever voipo symposium. That's where Tim flies all of us to TX (on Southwest of course) and we have a geek fest and talk about voice over IP products.

    It would be good to put faces behind the names at some point.

  10. #20
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Help Needed: Reviews

    It is Just a shame that one or two "vocal" People can offset the happy People by Such a large margin. Hard work and great support are hardly recognized anymore these days.

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