Wahsington DC Network Outage

[Xponder1]

I understand there were problem with the Washington DC center. Presumably, this affects those on east01. And, these users were moved to Dallas. Curious as to what happens if they have softphones connected to east01. Won't they be dead (if Washington is dead; and, if not dead as the followup message says, wont they cause the previously mentioned issue with registrations - not sure if that's been disabled yet, in which case the softphones will be dead - on two different servers)? Instead can't games be played with DNS so that east01 points to Dallas? Or, does that take too long to propagate? Anyway, if reconfiguring the softphones is upto the consumer, this is all the more reason to make the server name visible in the VPanel. C'mon guys considering that you've created a new ATA Preferences menu where you can actually change values, adding a non-modifiable (read-only) label with the server name should be trivial to implement.

This is a valid question for sure. I think for the time being I will just turn X-Lite off.

[ptrowski]

I am wondering if there are lingering issues as outgoing calls work but incoming calls just were going to my network down forwarding number.

[VOIPoTim]

I am wondering if there are lingering issues as outgoing calls work but incoming calls just were going to my network down forwarding number.

Everything's smooth with support being basically dead with almost nothing coming in all day.

I don't remember for sure, but I think there were always issues with Dallas for you, right?

I went ahead and moved you back to DC. Your ATA will pick up the change on the next provisioning cycle or reboot. See if that clears things up for you.

We'll be moving everyone that was originally on it back later today.

[Russell]

We'll be moving everyone that was originally on it back later today.

Can you please post back here or in the announcements thread when this is done?

[VOIPoTim]

Can you please post back here or in the announcements thread when this is done?

Sure, it's already done.

It was done around 3PM Central. Anyone who was on the DC node before should be back on it.

All this should be transparent to users.