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Thread: Online chat

  1. #1
    Join Date
    Feb 2007
    Location
    Maryland
    Posts
    314

    Default Online chat

    Hey Tim,

    I've used (successfully) online chat a few times, and noticed the support folks don't have any identifying information on who they are. Any way to either associate a name, or at least agent ID, with the reps so we can identify them later if needed? (Note, it's been a few weeks since I've used it, so I apologize if this has been addressed since then)

  2. #2
    Join Date
    May 2009
    Posts
    10

    Default Re: Online chat

    Same with Ticket #MXW-983562

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