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Thread: Alpha Feature: Remote Access - Control Features/Dial Out

  1. #11
    Join Date
    Jan 2009
    Location
    San Carlos, CA (Bay Area)
    Posts
    74

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    +1, tried outcall, CID was not my VOIPo #, but a 714 #.

  2. #12

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Doesn't recognize my number (10 & 11 digit) as a VOIPo number.

    Can't login in as account holder. (Note I do have a password in my account but my voicemail is not currently active)

  3. #13
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Is it recognizing the VOIPo numbers now for you guys?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #14
    Join Date
    Feb 2007
    Posts
    25

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Not sure. Somehow she doesnt hear my DTMF tones now.

    On hold now waiting for support. have the Grandstream 486 with "in audio" checked. Does it require alternate setting?

    Will try this alpha feature again when....


    Terry

  5. #15
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Support is a little busy right now so hold times are a little higher than usual due to another large increase in orders hitting homes today due to a HostGator newsletter mailing last week. Lots of initial setup questions.

    Ticket may be best if not urgent so you don't have to wait.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #16
    Join Date
    Feb 2007
    Posts
    25

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    played with some settings and tones are working now.

    After calling 714 number, SHE asks for your destination number. I enter it. She says not recognized. (shouldnt she recognize your caller ID, know it, then when she asks for the destination number, she should dial it?)

    I call again. This time I enter *. She asks for my number and password. then number to call. It worked that way. Woo hoo!

    BUT, the caller ID was the 714 number not my voipo number.

    It's getting closer.

    Terry

  7. #17
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    When it first asks for it, it's asking for a VOIPo number to connect you to. The idea is someone could call a local access number and connect to any VOIPo number from it.

    To dial non-voipo numbers, you would hit * like you did.

    The Caller ID we're working on fixing. It should show your account's CID.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #18
    Join Date
    Feb 2007
    Posts
    25

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Could she say "Enter your Voipo destination number. For all other numbers, press * "? That would help.

    So it must be working in general, except for showing my caller ID. Calls to the 714 number show in my call logs too.

    Very nice

    Terry

  9. #19
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Also once you guys login with * to dial out, you should be able to dial all VOIPo * codes to control your account if anyone has a few minutes to test that.

    Star Code List: http://forums.voipo.com/showthread.php?t=1477
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  10. #20
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Alpha Feature: Remote Access - Control Features/Dial Out

    Quote Originally Posted by VOIPoTim View Post
    Is it recognizing the VOIPo numbers now for you guys?
    If you mean when you first connect to it and then dial a VOIPo number then yes I just tested and that worked fine (for my number anyway). Caller id returned was Brivia Comm LLC 1-714-209-7280. That did not work before.

    As for feature codes I logged in *MyNumber PASS and tried *67 twice and both times it immediately ended the call. I thought maybe it was because I was not dialing fast enough but the second time I was dialing none stop and it ended the call right after I hit the 7.

    Used it to call my home voipo number and caller id info returned was that for the cell phone I was calling from. Is this how its supposed to work? I thought it was supposed to display your VOIPo number?

    EDIT- Did some more testing and found that *26 (fail over to voicemail) does work but then tried *25number and it ended the call before I could finish dialing the fail over number.

    I also wanted to mention that it seems there is no time out so once you login you can sit there forever with it saying "Please enter the number you wish to call or the feature code to access now" over and over. I would strongly recommend a time out.

    Hope this helps.
    Last edited by Xponder1; 08-17-2009 at 04:24 PM.

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