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Thread: Alternate Device Testing

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  1. #10
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Alternate Device Testing

    Well, I plugged in the RT31P2 (in addition to the PAP2T). Phone lines lit up on the front console of the RR31P2. vPanel showed the device as registered. Checked dial tone on all 4 lines. But, within a matter of minutes the phone LEDs went dark on the RT31P2. Working fine as a router (the computer on which I'm typing this gets its wired connection from the RT31P2). But the phone's dead on it. I really don't want to open a ticket for something like this.

    Looking at the voice admin page I see: "Can't connect to login server".

    Looking further I see the proxy set to "sip-east01.voipwelcome.com". Shouldn't it be the byod server for these test devices? Should I just get the credentials and server from BYOD in vPanel? What do others have?
    Last edited by Russell; 08-29-2009 at 08:06 PM.
    Russell

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