Service is down

[ptrowski]

For me it was phones, Vpanel, and the forums here plus having support not online or taking calls.

[tritch]

Glad it's up again. One thing that concerns me with this outage is that it seems to show that all methods failed simultaneously: incoming call routing, voicemail and simul ring, which I currently have enabled. There is a single point of failure for all three? That doesn't make me happy. I can put up with a few short outages if they go to voicemail and/or are forwarded.

Olaf, you make a very good point. Everything going down is not good....not good at all....not even failover.

[Russell]

Olaf, you make a very good point. Everything going down is not good....not good at all....not even failover.

Unfortunately, for me the wife discovered from work that our number was disconnected / no longer in service. This was after she attempted making a call from home earlier in the morning. Not good from a WAF standpoint.

[kevm]

I agree with the above. This looked like some sort of catastrophic failure that caused V panel, the forums, The website and the service itself to fail. I started reading about it on broadband reports about 8am this morning.

[ptrowski]

I agree with the above. This looked like some sort of catastrophic failure that caused V panel, the forums, The website and the service itself to fail. I started reading about it on broadband reports about 8am this morning.

That was what I was wondering. Nothing worked at all.

[gbh2o]

FWIW Tim, PBXes reported my 25262xxxx founders residential trunk down ( for more than 10 minutes) at 0813 and that it was restored at 0907.

[kbuck320]

Agreed. No refunds necessary. Or, take whatever money you'd think should be refunded and pour it into making sure this never happens again.

[bubbanc]

So was the cause of the issue with the database clustering failure ever determined?