I just put in a ticket, and here's how the email looked:

<font face="Verdana, Arial, Helvetica" size="2">Brian,<BR>
<BR>
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.<BR>
<BR>
&nbsp;&nbsp;&nbsp;<b>Ticket ID: </b>XXXXXXX<BR>
&nbsp;&nbsp;&nbsp;<b>Subject: </b>XXXXXXX<BR>
&nbsp;&nbsp;&nbsp;<b>Department: </b><BR>
&nbsp;&nbsp;&nbsp;<b>Priority: </b><BR>
&nbsp;&nbsp;&nbsp;<b>Status: </b><BR>

This was through GMail.