Outgoing Calls dropped at 32 seconds on Verizon DSL

[VOIPoTim]

Mike, if you hookthe PAP2 directly to the Verizon modem? Does the call drop also?

Those are combo modem/router units so no way to bypass.

[ptrowski]

Those are combo modem/router units so no way to bypass.

Boo.

There was this on the Phonepower forums. I assume you guys tried this already but you never know.

http://www.phonepower.com/Support/Kn...icle50065.aspx

[VOIPoTim]

Boo.

There was this on the Phonepower forums. I assume you guys tried this already but you never know.

http://www.phonepower.com/Support/Kn...icle50065.aspx

DMZ is pretty standard. At the end of the day some modem/routers combos just don't work well with our service.

These days routers are more important than the quality of the internet connection in determining how well VoIP will work since so many try to handle the traffic.

[ptrowski]

DMZ is pretty standard. At the end of the day some modem/routers combos just don't work well with our service.

These days routers are more important than the quality of the internet connection in determining how well VoIP will work since so many try to handle the traffic.

True, it seems like we are moving that way. The only thing I could think of is that that modem/router combo is discontinued. Maybe they could request something newer.

[FarmerMike]

First off, I am not canceling my account, yet. I still have some time on my 30 day window, so I have Verizon sending me another modem (or modem/router/wap, their tech support is clueless). I have purchased a used modem/router on ebay that should be here in a few days. I am even going to try to flash the Actiontec with the factory original firmware, not the VZ special. (VZ removed the bridge option in their firmware). BUT, I have to have a backup modem since I work from home and kids homeschoool using the net, so I can't afford to brick this box without a backup ready.

This discussion is why I posted here, hoping to draw from experience or more knowledgeable users.

I did try the DMZ, turning off NAT, turning off wireless and hdcp and Voipo support set up the port rules.

I am not blaming Voipo that this does not work, but I would expect them to have some experience with products from major ISPs. The one thing that annoyed me was the way the support ticket was just closed with a suggestion to make the AT a bridge and use a separate router. That says "you are on your own, we don't care to help anymore". A better suggestion from support would be the Actiontec router is defective, mis-configured, or will not work with voip. Then suggest I try another modem/router and/or another modem/router brand.

As I said before I feel like I am the first person to ever try this model ActionTec with voip. I am late in to the voip world (just got DSL a few months ago- very rural area and Sat was only option). As far as getting something newer from Verizon, I think this is their newest and only option - Actiontec modem/router or modem/router/wireless. Verizon is expanding DSL in rural PA (under state mandates) and they are sending out these trashy adapters to all new DSL customers, so Voipo and others better be ready to deal with/around the Actiontec boxes. The Actiontecs would probably have the same problem with all voip services. I would not put it past VZ to make these boxes have problems with voip to protect their cash cow, POTS.

Voipo support tried (esp James), at least 4 remote sessions, and Verizon did one (all they did was check that the firewall was off). I am willing to try to get this working. I did my research and I feel Voipo has the best features at a good price, now if it will only work. I will be certain to post how it turns out, just to save others the many hours I have lost.

[usa2k]

I like your determination

[bwyatt]

I'm the newbie here, but I like the vibes.

Not mentioning names or my past 3 years experience as a voip consumer, but I think I found a home here.

After today I've got 4 accounts with VOIPO. Looking forward to the discussions and continued development.