Second Line and Simul Ring

[usa2k]

https://secure.voipo.com/beta/upgrade_line

• A virtual number can be used as a separate second line by upgrading.
  
  • You need to pay for a virtual number to upgrade to
  • Much cheaper than a second line.
  • The minutes are still from the same soft cap bucket of 3000 minutes
  
  
• You can revert it back by "upgrading" back to the primary line.

• If you keep both PHONE PORT #1 AND #2 as primary
  
  • The the virtual numbers route to the main number.
  • That is the cloned line mode where both lines ring.
  
  

Either way,
there is a second line that can independently make outbound calls.

Hope I am being more clear? Happy to clarify further

[babaganoosh]

I followed you up till the line:


You can revert it back by "upgrading" back to the primary line.


That may be like when I talk to Verizon about cell phone service and they talk about upgrade ever 2 years. I think upgrade means increase in service / cost. I guess renew or change is a better definition?

When you revert 'it' back, what do you wind up with?

My situation with our 2 phone lines (call them phone numbers X & Y) that used to forward on busy to the other line with verizon and got ported over to voipo and are on their own accounts:

Simul ring isn't forward on busy.
Voipo doesn't offer forward on busy specifically, but does offer that cloned line. Instead of trying to simul ring the other number, maybe I want a 4 line phone? Lines 1 & 2 on the phone are the 2 lines for phone number x and lines 3&4 on the phone are the 2 lines for phone number Y? if I am on line 1, someone calls x, then line 2 rings?

I am spending more time overthinking all this than I will on the phone : )

[JimDog]

Maybe this will help...?

Default behavior with primary number and virtual number (i.e. cloned line)
An incoming call on either phone number will ring both the Line 1 and Line 2 ports on your adapter simultaneously. If either line is active in a call while another calls comes in on either phone number, the line in use will hear a call waiting beep and the unused line will ring.

Behavior with a virtual number assigned as a 2nd line
An incoming call on your primary phone number will ring only on Line 1. If Line 1 is in use while another call comes in to your primary phone number, Line 1 will hear a call waiting beep. Line 2 will not ring.

An incoming call on the virtual number will ring only on Line 2. If Line 2 is in use while another call comes in to the virtual phone number, Line 2 will hear a call waiting beep. Line 1 will not ring.

Note: With either option, there is no "busy" status per se like there is with Verizon. By default, an incoming call while the line is already in use will trigger a call waiting beep, a ring on the second line (if using cloned line) and forward to voice mail if neither are answered.

[usa2k]

Upgrade is the term used on that page link.
There is no cost. It is two unique lines if you 'upgrade' a virtual number.
It is a cloned line if you 'upgrade' back to the primary number (Cloned line).