Hearing static on line

[adrienqa66]

Hello!

For quite a while when I've picked up the phone, I've heard static (and hissing) on the line.

Is this static normal for VOIP? I just updated from Time Warner Standard to Turbo and hoping this helps a little.

The static begins when I pick up a phone so it doesn't have to do with calls to a particular number.

--I've tried different phones with the same result.

**I use the Linksys RT31P2 provided by VOIPO. When I research static and hissing (I have both), apparently this router commonly suffers from this problem.