BYOD Users: Available Nodes

[chpalmer]

*bump*

I got my linksys spa922 today and I'm trying to register it with VOIPo so I can then use my asterisk box but I receive the dreadful red letter message that my phone has not been registered yet.

I will try to do a reset on the phone but for those who are familiar with Linksys phones, do you fill in the Proxy and Registration with the sip-byod.voipwelcome.com and then your telephone number and password?

thanks for any help from the bYod folks.

You must first plug in and let register the ata that VOIPo provides.

[gatorsean]

What if you do not have an ATA device?

[VOIPoTim]

What if you do not have an ATA device?

We don't actually sell service without an ATA. I'm assuming you're a HostGator employee based on your username and activated a HostGator employee account (which is a special account type and doesn't include an ATA). In that case, you'd just contact support@voipo.com from your @hostgator.com e-mail and we'll provide the SIP credentials you need.

[gatorsean]

We don't actually sell service without an ATA. I'm assuming you're a HostGator employee based on your username and activated a HostGator employee account (which is a special account type and doesn't include an ATA). In that case, you'd just contact support@voipo.com from your @hostgator.com e-mail and we'll provide the SIP credentials you need.

Tim,

Thank you for everything! I have been looking at a lot of VOIP companies and yours is quite amazing. One company doesn't even setup your account for 2-3 DAYS! You're the CEO and its very early in the morning and you're typing in the forums. Amazing.

I'll email your support group.

[babaganoosh]

Looking in my control panel I see it says to use sip.voipwelcome.com, but the first post in this thread says:

If you are a BYOD user, you should configure your device using the information in your vPanel under the Softphone/BYOD tab.

sip-byod.voipwelcome.com (Dallas)


which should I use?

[energyx]

They both point to the same IP. I would use sip.voipwelcome.com since it's on the credentials page.

[babaganoosh]

thanks for your help