Here is some updated info regarding available nodes.

BYOD Users:

If you are a BYOD user, you should configure your device using the information in your vPanel under the Softphone/BYOD tab.

sip-byod.voipwelcome.com (Dallas)



Grandfathered BYOD Users ONLY:


If you're a grandfathered BYOD user when we allowed it without restriction, your credentials will work on all VOIPo nodes. Here are your options.

sip-east01.voipwelcome.com (Washington DC)
sip-central01.voipwelcome.com (Dallas)

Node sip-west01.voipwelcome.com has been discontinued and is redirecting to Dallas. We are reviewing options for a potential west coast node in the future, but were not happy with the performance of that node since it connected to Dallas on the public network and latency/internet events affected database queries and other connections to Dallas. East connects on a private network to Dallas to avoid the public internet and this is what we're going for in a future west coast node as well.