This may sound redundant to the 1st post. Basically, I am in support of making it easy to build a Contacts Directory from Call History. Just thinking it through.

If VOIPo auto-populated custom caller ID with the CNAM value, but allow it to be further customized by the user, VOIPo makes it easier for the user, and reduces VOIPo's need for more CNAM look-ups.

Since it is a custom CID, it should then be OK. You are not caching CNAM, you are saving the user steps.


Another thought is to have two Contact Lists. Personalized Contacts, and Call History Contacts. Let the user move Call History Contacts to the personalized one as needed. New contacts can auto-fill the Call History Contacts. VOIPo can ignore Call History Contacts name info if they feel it violates CNAM agreements, but use it if moved by the user into the Personalized Contacts list.