Outbound VOIPO to VOIPO calls not showing up in the call history. Is that a known issue or is it very specific to my account?
But I am able to see inbound voipo calls in the log
Outbound VOIPO to VOIPO calls not showing up in the call history. Is that a known issue or is it very specific to my account?
But I am able to see inbound voipo calls in the log
Last edited by rx100; 11-04-2009 at 10:45 PM. Reason: Added inbound details
I confirm this. VOIPo to VOIPo outbound not logged.
From: Brandon A (support@voipo.com) 08:47PM 11/05/2009
xxxxxxxx,
This is currently a known issue / bug with VPanel and our call accounting -- we will be pushing out a resolution to this in a future release of VPanel / network upgrade. We do apologize for any inconvenience this may cause. Thank you and have a great day!
Basically here's the quick version....
Normal inbound outbound calls always hit "core routing" servers beore going to the sip proxy ones that you guys register on. All accounting/call log stuff is done on the core servers right now.
Internal VOIPo-VOIPo calls don't hit the core servers since they stay on the SIP proxy when it detects it's local.
When we roll out the new billing system, accounting/CDRs are handled a little differently and this will be fixed then.
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