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Thread: Calls disconnecting after a few seconds?

  1. #11
    Join Date
    Jan 2009
    Location
    Frederick, Maryland
    Posts
    35

    Default Re: Calls disconnecting after a few seconds?

    I experienced the drop at ~ 10:40 AM EST this morning. It took about 10 minutes before I could redial the number (got busy after about 30 seconds or it never connected). All has been OK since that time.

  2. #12
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Calls disconnecting after a few seconds?

    I had to restart my adapter just now because I could not receive calls and all calls had been going to failover all morning.

  3. #13
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Calls disconnecting after a few seconds?

    Quote Originally Posted by Xponder1 View Post
    I had to restart my adapter just now because I could not receive calls and all calls had been going to failover all morning.
    Can you do a traceroute to sip-central01.voipwelcome.com and see how it looks?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #14
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Calls disconnecting after a few seconds?

    This is what mine looks like..

    Tracing route to sip-central01.voipwelcome.com [174.37.45.134]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms my.router [192.168.1.1]
    2 10 ms 9 ms * 65.14.126.34
    3 10 ms 10 ms 9 ms 65.14.253.61
    4 15 ms 16 ms 16 ms 12.83.4.136
    5 16 ms 15 ms 15 ms 12.83.9.93
    6 16 ms 15 ms 15 ms axr00asm-0-3-1.bellsouth.net [65.83.236.14]
    7 16 ms 15 ms 14 ms 65.83.238.182
    8 44 ms 43 ms 42 ms cr1.ormfl.ip.att.net [12.122.106.6]
    9 44 ms 42 ms 45 ms cr2.hs1tx.ip.att.net [12.122.1.5]
    10 43 ms 44 ms 43 ms cr1.dlstx.ip.att.net [12.122.28.157]
    11 42 ms 43 ms 41 ms 12.123.18.17
    12 * * * Request timed out.
    13 42 ms 43 ms 43 ms border3.tge3-1-bbnet1.ext1.dal.pnap.net [216.52.
    191.22]
    14 42 ms 42 ms 42 ms te2-1.cer03.dal01.dallas-datacenter.com [216.52.
    189.30]
    15 42 ms 42 ms 42 ms po3.dar02.dal01.dallas-datacenter.com [66.228.11
    8.211]
    16 42 ms 42 ms 41 ms po2.fcr04.dal01.dallas-datacenter.com [66.228.11
    8.218]
    17 42 ms 42 ms 42 ms sip [174.37.45.134]

    Trace complete.

  5. #15
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Calls disconnecting after a few seconds?

    This is mine to east..

    Tracing route to sip-east01.voipwelcome.com [208.43.68.151]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms my.router [192.168.1.1]
    2 10 ms * 9 ms 65.14.126.34
    3 10 ms 9 ms 9 ms 65.14.253.61
    4 16 ms 16 ms 14 ms 12.83.4.136
    5 17 ms 21 ms 16 ms 12.83.4.201
    6 16 ms 15 ms 15 ms 65.83.236.122
    7 16 ms 14 ms 15 ms 65.83.238.142
    8 45 ms 45 ms 44 ms cr2.ormfl.ip.att.net [12.123.34.138]
    9 46 ms 46 ms 45 ms cr1.attga.ip.att.net [12.122.5.142]
    10 45 ms 46 ms 46 ms cr2.wswdc.ip.att.net [12.122.1.174]
    11 45 ms 44 ms 45 ms 12.123.10.137
    12 * * * Request timed out.
    13 43 ms 43 ms 43 ms border1.te7-1-bbnet1.wdc008.pnap.net [216.52.127
    .36]
    14 44 ms 44 ms 44 ms te1-1.cer01.wdc01.washingtondc-datacenter.com [6
    6.151.100.66]
    15 44 ms 43 ms 43 ms po1.fcr01.wdc01.washingtondc-datacenter.com [208
    .43.118.134]
    16 45 ms 43 ms 43 ms sip [208.43.68.151]

    Trace complete.

  6. #16
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Calls disconnecting after a few seconds?

    Things have been very calm today, but if you notice an issue, it would be great if you could post a traceroute right when we notice it.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #17
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Calls disconnecting after a few seconds?

    Quote Originally Posted by Hawkmeister View Post
    I experienced the drop at ~ 10:40 AM EST this morning. It took about 10 minutes before I could redial the number (got busy after about 30 seconds or it never connected). All has been OK since that time.
    I had a variety of problems around about 9 am EST. Outbound calling: dead air, busy signal, etc.
    Russell

  8. #18
    Join Date
    Sep 2008
    Posts
    116

    Default Re: Calls disconnecting after a few seconds?

    Things seem back to normal today. I did manually reboot my ATA for $#!ts and giggles.

    Traceroutes to Central show 25-26 ms.

  9. #19
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Calls disconnecting after a few seconds?

    Quote Originally Posted by VOIPoTim View Post
    Can you do a traceroute to sip-central01.voipwelcome.com and see how it looks?
    It does not look very good.

    Code:
    chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 15:27:31 2009
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                          0.0%   116    0.7   1.0   0.6  29.1   2.7
     2. 10.33.128.1                                                                                                                                            0.0%   116    8.1   8.2   5.2  19.0   1.7
     3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.0%   115   29.7  12.4   5.5 181.2  22.8
     4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%   115   19.2  17.9   5.6 184.8  29.8
     5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.0%   115    9.2  13.2   5.7  73.2  13.7
     6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%   115   17.5  17.8  12.6 115.4  10.8
     7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.0%   115   15.4  19.0  12.8 156.7  15.6
     8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 33.9%   115   13.2  18.1  13.1 136.6  14.1
     9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.0%   115   14.9  23.5  13.1 192.9  26.7
    10. sip-central01.voipwelcome.com                                                                                                                          0.0%   115   17.6  16.4  12.7  48.0   3.9
    When was the option for us to change servers removed from Vpanel?
    Last edited by Xponder1; 11-06-2009 at 03:40 PM.

  10. #20
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Calls disconnecting after a few seconds?

    Quote Originally Posted by Xponder1 View Post
    It does not look very good.

    Code:
    chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 15:27:31 2009
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                          0.0%   116    0.7   1.0   0.6  29.1   2.7
     2. 10.33.128.1                                                                                                                                            0.0%   116    8.1   8.2   5.2  19.0   1.7
     3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.0%   115   29.7  12.4   5.5 181.2  22.8
     4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%   115   19.2  17.9   5.6 184.8  29.8
     5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.0%   115    9.2  13.2   5.7  73.2  13.7
     6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%   115   17.5  17.8  12.6 115.4  10.8
     7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.0%   115   15.4  19.0  12.8 156.7  15.6
     8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 33.9%   115   13.2  18.1  13.1 136.6  14.1
     9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.0%   115   14.9  23.5  13.1 192.9  26.7
    10. sip-central01.voipwelcome.com                                                                                                                          0.0%   115   17.6  16.4  12.7  48.0   3.9
    When was the option for us to change servers removed from Vpanel?
    http://forums.voipo.com/showthread.p...light=voipotim

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