Calls disconnecting after a few seconds?

[Xponder1]

http://forums.voipo.com/showthread.p...light=voipotim

kk ty

Oh and Tim here is another view for you (longer period of time)

                                                                           My traceroute  [v0.75]
chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 16:35:38 2009
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                            Packets               Pings
 Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. Access_Denied                                                                                                                                          0.0%  3288    0.7   0.7   0.6  30.3   3.0
 2. 10.33.128.1                                                                                                                                            0.0%  3288    7.7   8.2   5.2  38.5   3.2
 3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.1%  3288    8.9   9.1   5.4 199.5   9.3
 4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%  3288    8.6  16.1   5.4 232.3  28.4
 5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.1%  3288    6.2  11.8   5.5 109.5  11.6
 6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%  3288   14.8  18.3  12.3 159.8  12.7
 7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.1%  3287   14.7  17.7  12.5 232.3  15.9
 8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 17.2%  3287   14.6  19.0  12.6 244.7  19.8
 9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.1%  3287   16.6  19.9  12.8 247.1  19.3
10. sip-central01.voipwelcome.com                                                                                                                          0.1%  3287   17.4  15.8  12.4  43.0   3.2

[VOIPoTim]

Xponder1 - Can you try a trace to sip-east01.voipwelcome.com and zeus.voipwelcome.com also to compare?

kk ty

Oh and Tim here is another view for you (longer period of time)

                                                                           My traceroute  [v0.75]
chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 16:35:38 2009
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                            Packets               Pings
 Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. Access_Denied                                                                                                                                          0.0%  3288    0.7   0.7   0.6  30.3   3.0
 2. 10.33.128.1                                                                                                                                            0.0%  3288    7.7   8.2   5.2  38.5   3.2
 3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.1%  3288    8.9   9.1   5.4 199.5   9.3
 4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%  3288    8.6  16.1   5.4 232.3  28.4
 5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.1%  3288    6.2  11.8   5.5 109.5  11.6
 6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%  3288   14.8  18.3  12.3 159.8  12.7
 7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.1%  3287   14.7  17.7  12.5 232.3  15.9
 8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 17.2%  3287   14.6  19.0  12.6 244.7  19.8
 9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.1%  3287   16.6  19.9  12.8 247.1  19.3
10. sip-central01.voipwelcome.com                                                                                                                          0.1%  3287   17.4  15.8  12.4  43.0   3.2

[VOIPoTim]

If anyone else is seeing problems on traces into Dallas, please post them. We have seen a few abnormalities on their end today, but cannot consistently reproduce it and they deny it exists.

[Xponder1]

Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                            Packets               Pings
 Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. Access_Denied                                                                                                                                         74.8%   144    1.0   0.8   0.7   1.4   0.2
 2. 10.33.128.1                                                                                                                                            0.0%   144    8.6   8.9   5.3  20.0   2.5
 3. COX-68-12-19-184-static.coxinet.net                                                                                                                    0.0%   144    9.4  10.7   5.6 205.0  16.5
 4. COX-68-12-19-88-static.coxinet.net                                                                                                                     0.0%   144    9.9  23.5   7.0 210.6  39.8
 5. COX-68-12-19-4-static.coxinet.net                                                                                                                      0.0%   144    7.3  15.2   6.9  97.1  13.8
 6. ashbbbrj02-ae0.0.r2.as.cox.net                                                                                                                         0.7%   144   52.9  58.7  49.4 125.4  11.8
 7. border1.te7-1-bbnet1.wdc008.pnap.net                                                                                                                   0.0%   144   49.3  54.8  49.3  99.9   5.8
 8. te1-1.cer01.wdc01.washingtondc-datacenter.com                                                                                                          2.1%   143   53.4  66.6  50.1 329.8  41.3
 9. po1.fcr01.wdc01.washingtondc-datacenter.com                                                                                                            0.0%   143   55.3  54.9  49.8 124.4   6.7
10. sip-east01.voipwelcome.com                                                                                                                             0.0%   143   58.0  54.3  50.1  66.8   3.2

Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                            Packets               Pings
 Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. Access_Denied                                                                                                                                          0.0%   118    0.7   1.1   0.6  19.6   2.0
 2. 10.33.128.1                                                                                                                                            0.0%   118   18.7   9.2   5.2  18.7   2.3
 3. COX-68-12-19-184-static.coxinet.net                                                                                                                    0.0%   118   11.0  10.5   5.4 107.0   9.4
 4. COX-68-12-19-90-static.coxinet.net                                                                                                                     0.0%   118   16.1  23.5   6.7 197.6  34.3
 5. COX-68-12-19-4-static.coxinet.net                                                                                                                      0.0%   118   14.9  14.9   7.4  82.2  12.3
 6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.8%   118   52.8  20.4  13.6 141.6  14.1
 7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.8%   118   28.7  19.7  13.6 164.7  15.4
 8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                  1.7%   118   16.4  19.0  13.5 122.9  11.6
 9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.0%   117   98.6  21.0  13.7 182.6  17.5
10. sip-byod.voipwelcome.com                                                                                                                               0.0%   117   16.5  16.9  13.3  29.3   2.1

[Xponder1]

Based on the results I posted I think I need to call and yell at Cox.

[chpalmer]

Looking ok from here. (Little intermittent latency on my first hop.)

Tracing route to sip-central01.voipwelcome.com [174.37.45.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 54 ms 12 ms 14 ms 24.113.35.1
3 36 ms 11 ms 12 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 14 ms 18 ms 17 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.146.232.253]
5 17 ms 14 ms 14 ms srp3-0.wtn-cor0.noanet.net [66.119.192.25]
6 14 ms 12 ms 21 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 * 76 ms 78 ms te8-6.dar01.dal01.dallas-datacenter.com [66.228.118.193]
8 126 ms 78 ms 76 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
9 79 ms 81 ms 82 ms sip-central01.voipwelcome.com [174.37.45.134]

Trace complete.

[burris]

Here's a Neo Trace from me to Dallas..

NeoTrace Trace Version 3.25 Results
Target: sip-central01.voipwelcome.com
Date: 11/6/2009 (Friday), 7:56:12 PM
Nodes: 18


Node Data
Node Net Reg IP Address Location Node Name
1 - - 192.168.1.2 Hollywood burris
2 1 - 192.168.1.1 Unknown
3 2 - 65.14.126.34 Miami
4 3 - 74.253.183.225 Unknown
5 4 - 12.83.4.136 Unknown
6 5 - 12.83.9.93 Unknown
7 6 1 65.83.236.14 Atlanta axr00asm-0-3-1.bellsouth.net
8 6 - 65.83.238.182 32.778N, 79.933W
9 7 2 12.122.106.6 Orlando cr1.ormfl.ip.att.net
10 8 2 12.122.1.5 Houston cr2.hs1tx.ip.att.net
11 9 2 12.122.28.157 Dallas cr1.dlstx.ip.att.net
12 10 - 12.123.18.17 Dallas
13 11 - 12.90.228.14 Unknown
14 12 3 216.52.191.22 Dallas border3.tge3-1-bbnet1.ext1.dal.pnap.net
15 13 4 216.52.189.30 Dallas te2-1.cer03.dal01.dallas-datacenter.com
16 14 4 66.228.118.211 Dallas po3.dar02.dal01.dallas-datacenter.com
17 15 4 66.228.118.218 Dallas po2.fcr04.dal01.dallas-datacenter.com
18 16 - 174.37.45.134 Dallas sip


Packet Data
Node High Low Avg Tot Lost
1 0 0 0 1 0
2 2 2 2 1 0
3 11 11 11 1 0
4 13 13 13 1 0
5 17 17 17 1 0
6 15 15 15 1 0
7 18 18 18 1 0
8 29 29 29 1 0
9 47 47 47 1 0
10 45 45 45 1 0
11 44 44 44 1 0
12 43 43 43 1 0
13 42 42 42 1 0
14 43 43 43 1 0
15 42 42 42 1 0
16 42 42 42 1 0
17 44 44 44 1 0
18 50 50 50 1 0


Network Data
Network id#: 1

OrgName: Internet Assigned Numbers Authority
OrgID: IANA
Address: 4676 Admiralty Way, Suite 330
City: Marina del Rey
StateProv: CA
PostalCode: 90292-6695
Country: US

Network id#: 2

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 3

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 4
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
12.80.0.0 - 12.83.255.255

Network id#: 5
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
12.80.0.0 - 12.83.255.255

Network id#: 6

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 7
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 8
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 9
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 10
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 11
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-90-0-0 (NET-12-90-0-0-1)
12.90.0.0 - 12.91.255.255

Network id#: 12
Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
216.52.0.0 - 216.52.255.255
InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-1 (NET-216-52-190-0-1)
216.52.190.0 - 216.52.191.255

Network id#: 13
Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
216.52.0.0 - 216.52.255.255
InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-2 (NET-216-52-189-0-1)
216.52.189.0 - 216.52.189.255

Network id#: 14
SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
66.228.112.0 - 66.228.127.255
SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
66.228.118.0 - 66.228.118.255

Network id#: 15
SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
66.228.112.0 - 66.228.127.255
SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
66.228.118.0 - 66.228.118.255

Network id#: 16

OrgName: SoftLayer Technologies Inc.
OrgID: SOFTL
Address: 1950 N Stemmons Freeway
City: Dallas
StateProv: TX
PostalCode: 75207
Country: US



Registrant Data
Registrant id#: 1
See Registrant Pane for registrant contact information.

Registrant id#: 2
Registrant:
AT&T Corp
55 Corporate Drive
Bridgewater, NJ 08807
US

Registrant id#: 3
Registrant:
Internap Network Services
250 Williams St
Suite E-100
Atlanta, GA 30303
US

Registrant id#: 4
Registrant:
AS36351.com
ATTN: DALLAS-DATACENTER.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA. 20172-0447


_____
NeoTrace Copyright ©1997-2001 NeoWorx Inc

[bwyatt]

Leaving the technical part out, I'll just report that I too have been experiencing this problem off and on all day today.

[Gene Steinberg]

After the issues I had yesterday and this morning, it seems pretty solid. I've made and received a number of calls. I even called my son in Spain, the better to use my 60 minutes of International calls, and the connection was fabulous.

Our pings and traceroutes here are solid right now.

Peace,
Gene

[mikeb]

No dial tone around 5:15 Pacific time. Service has returned. Currently do have a dial tone.