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Thread: Calls disconnecting after a few seconds?

  1. #21
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Calls disconnecting after a few seconds?

    kk ty

    Oh and Tim here is another view for you (longer period of time)
    Code:
                                                                               My traceroute  [v0.75]
    chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 16:35:38 2009
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                          0.0%  3288    0.7   0.7   0.6  30.3   3.0
     2. 10.33.128.1                                                                                                                                            0.0%  3288    7.7   8.2   5.2  38.5   3.2
     3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.1%  3288    8.9   9.1   5.4 199.5   9.3
     4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%  3288    8.6  16.1   5.4 232.3  28.4
     5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.1%  3288    6.2  11.8   5.5 109.5  11.6
     6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%  3288   14.8  18.3  12.3 159.8  12.7
     7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.1%  3287   14.7  17.7  12.5 232.3  15.9
     8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 17.2%  3287   14.6  19.0  12.6 244.7  19.8
     9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.1%  3287   16.6  19.9  12.8 247.1  19.3
    10. sip-central01.voipwelcome.com                                                                                                                          0.1%  3287   17.4  15.8  12.4  43.0   3.2

  2. #22
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Calls disconnecting after a few seconds?

    Xponder1 - Can you try a trace to sip-east01.voipwelcome.com and zeus.voipwelcome.com also to compare?

    Quote Originally Posted by Xponder1 View Post
    kk ty

    Oh and Tim here is another view for you (longer period of time)
    Code:
                                                                               My traceroute  [v0.75]
    chris-desktop (0.0.0.0)                                                                                                                                                     Fri Nov  6 16:35:38 2009
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                          0.0%  3288    0.7   0.7   0.6  30.3   3.0
     2. 10.33.128.1                                                                                                                                            0.0%  3288    7.7   8.2   5.2  38.5   3.2
     3. COX-68-12-19-182-static.coxinet.net                                                                                                                    0.1%  3288    8.9   9.1   5.4 199.5   9.3
     4. COX-68-12-19-74-static.coxinet.net                                                                                                                     0.0%  3288    8.6  16.1   5.4 232.3  28.4
     5. COX-68-12-19-2-static.coxinet.net                                                                                                                      0.1%  3288    6.2  11.8   5.5 109.5  11.6
     6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.0%  3288   14.8  18.3  12.3 159.8  12.7
     7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.1%  3287   14.7  17.7  12.5 232.3  15.9
     8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                 17.2%  3287   14.6  19.0  12.6 244.7  19.8
     9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.1%  3287   16.6  19.9  12.8 247.1  19.3
    10. sip-central01.voipwelcome.com                                                                                                                          0.1%  3287   17.4  15.8  12.4  43.0   3.2
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #23
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Calls disconnecting after a few seconds?

    If anyone else is seeing problems on traces into Dallas, please post them. We have seen a few abnormalities on their end today, but cannot consistently reproduce it and they deny it exists.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #24
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Calls disconnecting after a few seconds?

    Code:
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                         74.8%   144    1.0   0.8   0.7   1.4   0.2
     2. 10.33.128.1                                                                                                                                            0.0%   144    8.6   8.9   5.3  20.0   2.5
     3. COX-68-12-19-184-static.coxinet.net                                                                                                                    0.0%   144    9.4  10.7   5.6 205.0  16.5
     4. COX-68-12-19-88-static.coxinet.net                                                                                                                     0.0%   144    9.9  23.5   7.0 210.6  39.8
     5. COX-68-12-19-4-static.coxinet.net                                                                                                                      0.0%   144    7.3  15.2   6.9  97.1  13.8
     6. ashbbbrj02-ae0.0.r2.as.cox.net                                                                                                                         0.7%   144   52.9  58.7  49.4 125.4  11.8
     7. border1.te7-1-bbnet1.wdc008.pnap.net                                                                                                                   0.0%   144   49.3  54.8  49.3  99.9   5.8
     8. te1-1.cer01.wdc01.washingtondc-datacenter.com                                                                                                          2.1%   143   53.4  66.6  50.1 329.8  41.3
     9. po1.fcr01.wdc01.washingtondc-datacenter.com                                                                                                            0.0%   143   55.3  54.9  49.8 124.4   6.7
    10. sip-east01.voipwelcome.com                                                                                                                             0.0%   143   58.0  54.3  50.1  66.8   3.2
    Code:
    Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                                                                                                Packets               Pings
     Host                                                                                                                                                     Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. Access_Denied                                                                                                                                          0.0%   118    0.7   1.1   0.6  19.6   2.0
     2. 10.33.128.1                                                                                                                                            0.0%   118   18.7   9.2   5.2  18.7   2.3
     3. COX-68-12-19-184-static.coxinet.net                                                                                                                    0.0%   118   11.0  10.5   5.4 107.0   9.4
     4. COX-68-12-19-90-static.coxinet.net                                                                                                                     0.0%   118   16.1  23.5   6.7 197.6  34.3
     5. COX-68-12-19-4-static.coxinet.net                                                                                                                      0.0%   118   14.9  14.9   7.4  82.2  12.3
     6. dalsbbrj02-ae2.0.r2.dl.cox.net                                                                                                                         0.8%   118   52.8  20.4  13.6 141.6  14.1
     7. te3-1.cer03.dal01.dallas-datacenter.com                                                                                                                0.8%   118   28.7  19.7  13.6 164.7  15.4
     8. po3.dar01.dal01.dallas-datacenter.com                                                                                                                  1.7%   118   16.4  19.0  13.5 122.9  11.6
     9. po1.fcr04.dal01.dallas-datacenter.com                                                                                                                  0.0%   117   98.6  21.0  13.7 182.6  17.5
    10. sip-byod.voipwelcome.com                                                                                                                               0.0%   117   16.5  16.9  13.3  29.3   2.1

  5. #25
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Calls disconnecting after a few seconds?

    Based on the results I posted I think I need to call and yell at Cox.

  6. #26
    Join Date
    Feb 2007
    Location
    Kitsap County, WA.
    Posts
    734

    Default Re: Calls disconnecting after a few seconds?

    Looking ok from here. (Little intermittent latency on my first hop.)

    Tracing route to sip-central01.voipwelcome.com [174.37.45.134]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 172.31.125.1
    2 54 ms 12 ms 14 ms 24.113.35.1
    3 36 ms 11 ms 12 ms 24-113-127-41.wavecable.com [24.113.127.41]
    4 14 ms 18 ms 17 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.146.232.253]
    5 17 ms 14 ms 14 ms srp3-0.wtn-cor0.noanet.net [66.119.192.25]
    6 14 ms 12 ms 21 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
    7 * 76 ms 78 ms te8-6.dar01.dal01.dallas-datacenter.com [66.228.118.193]
    8 126 ms 78 ms 76 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
    9 79 ms 81 ms 82 ms sip-central01.voipwelcome.com [174.37.45.134]

    Trace complete.
    I Void Warranties.

  7. #27
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Calls disconnecting after a few seconds?

    Here's a Neo Trace from me to Dallas..

    NeoTrace Trace Version 3.25 Results
    Target: sip-central01.voipwelcome.com
    Date: 11/6/2009 (Friday), 7:56:12 PM
    Nodes: 18


    Node Data
    Node Net Reg IP Address Location Node Name
    1 - - 192.168.1.2 Hollywood burris
    2 1 - 192.168.1.1 Unknown
    3 2 - 65.14.126.34 Miami
    4 3 - 74.253.183.225 Unknown
    5 4 - 12.83.4.136 Unknown
    6 5 - 12.83.9.93 Unknown
    7 6 1 65.83.236.14 Atlanta axr00asm-0-3-1.bellsouth.net
    8 6 - 65.83.238.182 32.778N, 79.933W
    9 7 2 12.122.106.6 Orlando cr1.ormfl.ip.att.net
    10 8 2 12.122.1.5 Houston cr2.hs1tx.ip.att.net
    11 9 2 12.122.28.157 Dallas cr1.dlstx.ip.att.net
    12 10 - 12.123.18.17 Dallas
    13 11 - 12.90.228.14 Unknown
    14 12 3 216.52.191.22 Dallas border3.tge3-1-bbnet1.ext1.dal.pnap.net
    15 13 4 216.52.189.30 Dallas te2-1.cer03.dal01.dallas-datacenter.com
    16 14 4 66.228.118.211 Dallas po3.dar02.dal01.dallas-datacenter.com
    17 15 4 66.228.118.218 Dallas po2.fcr04.dal01.dallas-datacenter.com
    18 16 - 174.37.45.134 Dallas sip


    Packet Data
    Node High Low Avg Tot Lost
    1 0 0 0 1 0
    2 2 2 2 1 0
    3 11 11 11 1 0
    4 13 13 13 1 0
    5 17 17 17 1 0
    6 15 15 15 1 0
    7 18 18 18 1 0
    8 29 29 29 1 0
    9 47 47 47 1 0
    10 45 45 45 1 0
    11 44 44 44 1 0
    12 43 43 43 1 0
    13 42 42 42 1 0
    14 43 43 43 1 0
    15 42 42 42 1 0
    16 42 42 42 1 0
    17 44 44 44 1 0
    18 50 50 50 1 0


    Network Data
    Network id#: 1

    OrgName: Internet Assigned Numbers Authority
    OrgID: IANA
    Address: 4676 Admiralty Way, Suite 330
    City: Marina del Rey
    StateProv: CA
    PostalCode: 90292-6695
    Country: US

    Network id#: 2

    OrgName: BellSouth.net Inc.
    OrgID: BELL
    Address: 575 Morosgo Drive
    City: Atlanta
    StateProv: GA
    PostalCode: 30324
    Country: US

    Network id#: 3

    OrgName: BellSouth.net Inc.
    OrgID: BELL
    Address: 575 Morosgo Drive
    City: Atlanta
    StateProv: GA
    PostalCode: 30324
    Country: US

    Network id#: 4
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
    12.80.0.0 - 12.83.255.255

    Network id#: 5
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
    12.80.0.0 - 12.83.255.255

    Network id#: 6

    OrgName: BellSouth.net Inc.
    OrgID: BELL
    Address: 575 Morosgo Drive
    City: Atlanta
    StateProv: GA
    PostalCode: 30324
    Country: US

    Network id#: 7
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
    12.122.0.0 - 12.123.255.255

    Network id#: 8
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
    12.122.0.0 - 12.123.255.255

    Network id#: 9
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
    12.122.0.0 - 12.123.255.255

    Network id#: 10
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
    12.122.0.0 - 12.123.255.255

    Network id#: 11
    AT&T WorldNet Services ATT (NET-12-0-0-0-1)
    12.0.0.0 - 12.255.255.255
    AT&T Worldnet Services ATTSVC-12-90-0-0 (NET-12-90-0-0-1)
    12.90.0.0 - 12.91.255.255

    Network id#: 12
    Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
    216.52.0.0 - 216.52.255.255
    InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-1 (NET-216-52-190-0-1)
    216.52.190.0 - 216.52.191.255

    Network id#: 13
    Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
    216.52.0.0 - 216.52.255.255
    InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-2 (NET-216-52-189-0-1)
    216.52.189.0 - 216.52.189.255

    Network id#: 14
    SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
    66.228.112.0 - 66.228.127.255
    SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
    66.228.118.0 - 66.228.118.255

    Network id#: 15
    SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
    66.228.112.0 - 66.228.127.255
    SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
    66.228.118.0 - 66.228.118.255

    Network id#: 16

    OrgName: SoftLayer Technologies Inc.
    OrgID: SOFTL
    Address: 1950 N Stemmons Freeway
    City: Dallas
    StateProv: TX
    PostalCode: 75207
    Country: US



    Registrant Data
    Registrant id#: 1
    See Registrant Pane for registrant contact information.

    Registrant id#: 2
    Registrant:
    AT&T Corp
    55 Corporate Drive
    Bridgewater, NJ 08807
    US

    Registrant id#: 3
    Registrant:
    Internap Network Services
    250 Williams St
    Suite E-100
    Atlanta, GA 30303
    US

    Registrant id#: 4
    Registrant:
    AS36351.com
    ATTN: DALLAS-DATACENTER.COM
    c/o Network Solutions
    P.O. Box 447
    Herndon, VA. 20172-0447


    _____
    NeoTrace Copyright ©1997-2001 NeoWorx Inc

  8. #28
    Join Date
    Aug 2009
    Location
    Martinsville, VA
    Posts
    126

    Default Re: Calls disconnecting after a few seconds?

    Leaving the technical part out, I'll just report that I too have been experiencing this problem off and on all day today.

  9. #29

    Default Re: Calls disconnecting after a few seconds?

    After the issues I had yesterday and this morning, it seems pretty solid. I've made and received a number of calls. I even called my son in Spain, the better to use my 60 minutes of International calls, and the connection was fabulous.

    Our pings and traceroutes here are solid right now.

    Peace,
    Gene

  10. #30
    Join Date
    Oct 2009
    Location
    Cascade Mountains of Oregon
    Posts
    42

    Default Re: Calls disconnecting after a few seconds?

    No dial tone around 5:15 Pacific time. Service has returned. Currently do have a dial tone.

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