BETA Testers Needed: New Real-Time Billing

**gbh2o** · 11-13-2009 12:47 PM

You should be seeing a 'Fees' column if you're on the list [the good list, that is

]. 'Fees' is click-able also to see the detailed breakdown of expenses attributable to the call.

**fisamo** · 11-13-2009 07:51 PM

It appears that I did not make the cut...

**VOIPoTim** · 11-13-2009 08:39 PM

Originally Posted by fisamo

It appears that I did not make the cut...

Are you sure it's not in your vPanel? I know your name was on the list.

See if your call logs show a price.

**VOIPoBrandon** · 11-13-2009 09:25 PM

Originally Posted by fisamo

It appears that I did not make the cut...

Please try again, looks like there was a slight error in your inclusion, you should be all set now!

**fisamo** · 11-14-2009 07:58 AM

Originally Posted by VOIPoBrandon

Please try again, looks like there was a slight error in your inclusion, you should be all set now!

Definitely all set now. I like that clicking on the fee charged shows the breakdown of all legs of the call and the USF charge. (Granted, I'd rather NOT see USF charge, but that's a reality that is out of your control.) Now to play with it more...

**VOIPoTim** · 11-18-2009 02:58 AM

Originally Posted by fisamo

Definitely all set now. I like that clicking on the fee charged shows the breakdown of all legs of the call and the USF charge. (Granted, I'd rather NOT see USF charge, but that's a reality that is out of your control.) Now to play with it more...

Do all the charges look correct?

**fisamo** · 11-18-2009 03:08 PM

What I've seen so far does. I still should do some more testing and will let you know if I find anything troubling.

**fisamo** · 11-18-2009 03:50 PM

One of my Express numbers rates all incoming calls as SIP. I thought it might have been because I had set it to passthough number called (instead of pass callerid), but after switching that option in vPanel, the latest calls still showed as SIP incoming, though they were from PSTN (one from my work, the other from my mobile phone). Outgoing seems to be rated correctly, though. Will still need to test some more.

**VOIPoTim** · 11-18-2009 04:00 PM

OK I think I got all of you in this thead and that PMed.

You should now see international calls show the cost in real-time in your call logs. Please make some test calls and see if they are billed correctly. Submit a ticket for any that are not.

This billing is not real-time right now during the testing phase so it won't be charging your card...just showing in logs.

We will credit back the costs for calls for those testing from now through Monday morning.