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Thread: dead ata

  1. #1
    Join Date
    Oct 2009
    Posts
    6

    Default dead ata

    My ata got struck by lightning, what should I do?

  2. #2
    VOIPoJustin Guest

    Default Re: dead ata

    Submit a quick ticket to support@voipo.com and our Support Team will handle things for you.

  3. #3
    Join Date
    Feb 2007
    Location
    Central Cali :)
    Posts
    553

    Talking Re: dead ata

    Quote Originally Posted by WildKid View Post
    My ata got struck by lightning, what should I do?
    What was your ATA doing outside ??


  4. #4
    VOIPoJustin Guest

    Default Re: dead ata

    An interesting question indeed!

  5. #5
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: dead ata

    Or as they would say in legalese....
    force majeure

  6. #6
    Join Date
    Oct 2009
    Posts
    6

    Default Re: dead ata

    Quote Originally Posted by burris View Post
    Or as they would say in legalese....
    force majeure
    It came back from the dead! Yay!

    However, I had to press the reset button and send it a dummy file via tftp, including a dummy xml (config) file that basically wiped out all the settings.

    Basically, it became unlocked!

    So I then updated it to the last firmware revision from the linksys web site. This was possible because it identified itself as a pap2t-na (rather than a pap2t-al unit). That is, I updated the router side from 1.20 to 1.38, and the voice side from 2.02 to 3.1

    So basically, now I have two options:

    a) set it up as a byod device
    b) have them lock it down via config file

    which one is preferable?

    fyi: this a replacement unit from voipo that I received a while back for a unit with an overheating psu. no overheats yet!

    I'll be getting a proper siemens ip phone with my christmas and birthday money next month, so I could care less which route is taken.
    Last edited by WildKid; 11-14-2009 at 08:23 AM.

  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: dead ata

    Quote Originally Posted by WildKid View Post
    b) have them lock it down via config file
    As this is a VOIPo device, that is the right choice.
    For support and such, when all else fails, it will be the only supported hardware.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  8. #8
    Join Date
    Feb 2007
    Posts
    801

    Default Re: dead ata

    Where's the reset button on the PAP2? Or is this the RT31P2?

    Regardless, if the device was sent to you by Voipo, you should have them lock it down again. After all, it's their device.

    If you are not one of the early adopters who was given 'core' SIP credentials (ie. not from the 'BYOD' tab of vPanel), use of the device with the BYOD option would limit you to no international calling (and whatever other restrictions Voipo has imposed on the BYOD servers).

    I'd suggest that you submit a support ticket asking them what URL to put into the 'provision' field, reboot, and then enjoy your Voip service!

  9. #9
    Join Date
    Feb 2007
    Location
    Kitsap County, WA.
    Posts
    734

    Default Re: dead ata

    Ive seen this kind of thing on high radio sites. Lightning hits the tower and a few pieces of equipment go wacky and need to have their config reloaded.
    We ground these sites very well but 1.21 jigawatts can do funny things...

    Probably a good thing you updated the firmware from a device point of view...
    I Void Warranties.

  10. #10
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: dead ata

    If yours ia a PAP2T from VOIPo and you want to have them provision it and control it, suggested, this is the entry into the provision field..

    http://provisioning.voipo.com/$MA

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