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Thread: BETA Testers: Do Not Setup Customers

  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,044

    Default BETA Testers: Do Not Setup Customers

    We're beginning to activate BETA accounts this week. For those involved, please do not setup real customer accounts yet.

    The beta testing is designed for you to setup accounts for you to use and test so that we can find any bugs and fix them and also add questions that come in to our documentation so things are clear for new resellers when we go live.

    If you set customers up now and they run into issues or you can't help them (due to lack of documentation), you will likely give that customer a bad impression and lose their business.

    For that reason, please do NOT setup customer accounts until the the beta is complete and any issues are addressed.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Dec 2009
    Posts
    438

    Default Re: BETA Testers: Do Not Setup Customers

    Will Do. I did set one up but it is one of my current personal clients and she knows that it is a beta and that to expect issues she wont be relying on it until the Beta is complete

  3. #3

    Default Re: BETA Testers: Do Not Setup Customers

    How does one request a beta account?

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: BETA Testers: Do Not Setup Customers

    Quote Originally Posted by computergeek7632 View Post
    Will Do. I did set one up but it is one of my current personal clients and she knows that it is a beta and that to expect issues she wont be relying on it until the Beta is complete
    That's fine...as long as you're aware of the potential risk of that.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: BETA Testers: Do Not Setup Customers

    Quote Originally Posted by eacollin View Post
    How does one request a beta account?
    PM me and I'll send you info this week.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #6

    Default Re: BETA Testers: Do Not Setup Customers

    Quote Originally Posted by VOIPoTim View Post
    PM me and I'll send you info this week.
    Done.. cool.

    Another question, will I be able to transfer a number to the reseller account for myself?
    Last edited by eacollin; 12-27-2009 at 09:11 PM.

  7. #7
    Join Date
    Feb 2007
    Location
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    Posts
    1,542,128,044

    Default Re: BETA Testers: Do Not Setup Customers

    Quote Originally Posted by eacollin View Post
    Done.. cool.

    Another question, will I be able to transfer a number to the reseller account for myself?
    Not during the BETA, but we will offer number transfers when we move to non-beta paid service, yes.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
    Dec 2009
    Posts
    438

    Default Re: BETA Testers: Do Not Setup Customers

    Hey Tim,

    When I add a Number/Client to the system and I try to login using the clients number and the password I set it does not work. Should I wait until the number becomes active?

  9. #9
    Join Date
    Feb 2007
    Location
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    Posts
    1,542,128,044

    Default Re: BETA Testers: Do Not Setup Customers

    Quote Originally Posted by computergeek7632 View Post
    Hey Tim,

    When I add a Number/Client to the system and I try to login using the clients number and the password I set it does not work. Should I wait until the number becomes active?
    Are you getting an error or is it just just not working?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  10. #10
    Join Date
    Dec 2009
    Posts
    438

    Default Re: BETA Testers: Do Not Setup Customers

    Says that i do not have permission.

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