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Thread: Adding Virtual numbers

  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Adding Virtual numbers

    After you create a User account, you can go to https://reseller.voipwelcome.com/phone_numbers and add a Virtual, or Toll Free number (Select the account it should belong to.)

    If you wish to cancel a virtual number, its done under https://reseller.voipwelcome.com/billing/renewals

    One BUG seems to be, the number gets canceled, but continues to show in https://cp.voipwelcome.com/features/local_numbers and continues to work, if called.

    XJU-938244

    I see Reseller@VOIPo.com produces a ticket number in my normal Support page.
    Also, I'm not seeing email confirmations of support requests (By design?)

    Also updates cannot be added to SHK-440697 to close it.
    It gets "could not connect"
    Last edited by usa2k; 12-30-2009 at 07:49 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Adding Virtual numbers

    This is on our bug list and should be fixed today.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Adding Virtual numbers

    Thanks. It was manually fixed.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  4. #4
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Adding Virtual numbers

    I'm having some issues with a canceled account still on my panel. Since I did not realize emailing 'reseller@voipo.com' would create a ticket, two tickets were opened for the issue:

    GYV-878909
    FDY-534975

    If this could be taken care of, I'd appreciate it.

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