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Thread: How do I 'un-assign' hardware?

  1. #1

    Default How do I 'un-assign' hardware?

    Let's say I have a customer with an ATA issue and I have to swap out their hardware. I don't see anywhere in the reseller CP that will allow me to remove the current hardware/MAC address so I can re-assign it new equip.

    Am I looking right past it somewhere?

  2. #2
    Join Date
    Dec 2009
    Posts
    438

    Default Re: How do I 'un-assign' hardware?

    Its my understanding that you would contact VoIPo support and give them the new mac address and they will handle it. Not sure though wish we could manage it our self if possible...
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

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