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Thread: No confirmation, only blank screen after adding hardware

  1. #1

    Default No confirmation, only blank screen after adding hardware

    When assigning hardware to an account yesterday, I noticed the following behavior...

    On the Hardware-Configure screen, after selecting the device type, account, entering the MAC address, and pressing 'Add Device', the system simply returns a blank page.

    After returning to the account screen, it appears as though the hardware MAC was assigned appropriately*, however there should be some sort of confirmation, along with a top menu to continue navigation. With current behavior, the only option is to use the browser back key or modify the URL manually to continue.

    *Note: I presume the MAC is being successfully added, because when I return to the accounts screen, I see the MAC address assigned to the account. HOWEVER, that said, after working with two separate accounts and devices - an RT31P and a PAP2T, I have been unsuccessful in getting these devices to provision correctly (using provisioning.voipo.com). Therefore, I am not yet convinced a proper/complete provisioning file is being created when using the 'add hardware' function.

    Brandon (et al), I welcome the opportunity to explore this issue with you further... Thanks!

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: No confirmation, only blank screen after adding hardware

    Just to be 100% sure, are you using provisioning.voipo.com or http://provisioning.voipo.com/$MA for the profile rule?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3

    Default Re: No confirmation, only blank screen after adding hardware

    Quote Originally Posted by VOIPoTim View Post
    are you using provisioning.voipo.com or http://provisioning.voipo.com/$MA for the profile rule?
    Sorry Tim... my attempt at forum shorthand didn't work in this case

    I am currently using the following provisioning string in the profile rule:

    http://provisioning.voipo.com/$MA

    (I verified spelling and case, just to be sure)

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